IT Support [m|w|d]

• Modern hospitality TV systems
• Digital signage solutions
• Conference and event technology
• With over 50 employees, we support customers in Germany and many parts of Europe. Numerous well-known companies rely on our first-class service.

Your tasks - In your role as an IT support employee, you can expect an exciting and varied range of tasks:

• Service: Creating & processing tickets and service orders (troubleshooting, customer service)
• Support: Remote support with tools such as TeamViewer or similar.
• Teamwork: Close cooperation with the downstream solution groups (3rd level)
• Configuration: Installation and updating of software in the server for secure remote control of the system

Your profile - We are looking for a motivated person with the following qualifications:

• Education: Completed training as an IT specialist, IT system electronics technician or comparable professional qualification or comparable experience
• Networking: Friendly & customer-orientated appearance, willing to take on responsibility
• Market knowledge: Ideally experience in the field of modern media technology or network and information technology
• Working style: Independent, conscientious, solution- and service-orientated
• Language skills: Very good German and good English skills
• Additional requirements: Driving licence class B

Our offer - We offer you an attractive remuneration package and a wide range of benefits:

• Tax-free additional meal expenses
• Company pension scheme
• Company mobile phone & laptop
• Internal training & further education
• Participation in company events
• high-quality uniforms

At a glance:

• Job type: Full-time, permanent
• Working hours: 40 hours/week (8-hour shift, Monday to Friday), on-call duty
• Place of work: Head office
• Start: Immediately / ongoing

All personal formulations in this job advertisement are to be considered gender-neutral.