JCBD Front Assistant

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment?

We are currently recruiting for an Analyst, Front Assistant for our Japanese Corporate Banking Division (JCBD) in Düsseldorf .

About MUFG Bank (Europe) N.V.

MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG's global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth.

Please visit our website for more information -

Overall purpose of the Job

In this role, you will support Account Officers in managing and developing relationships with Japanese corporate clients. You will assist with customer account administration, ensure compliance with regulatory and internal requirements, including KYC procedures, and support the day-to-day banking needs of clients. By working closely with internal stakeholders and customers, you will help deliver excellent service and contribute to the efficient management of client accounts.

The role includes the following:

• Support a portfolio of Japanese corporate clients across a range of credit and non-credit banking products and services.
• Assist with lending activities, including short-term and long-term loans, trade finance transactions, foreign exchange, derivatives, and overdraft monitoring.
• Support deposit-related business, cash management solutions, cash pooling services, and domestic and international payment transactions.
• Prepare, review, and process applications, instructions, transaction documentation, and other customer-related requests.
• Respond to customer enquiries and provide day-to-day support on banking products, services, and account-related matters.
• Monitor and maintain customer data, documentation, and account information, ensuring accuracy and compliance with internal and regulatory requirements.
• Support the management of guarantees, letters of guarantee, and other client commitments, including monitoring key maturity dates.
• Provide administrative and operational support to Account Officers, contributing to client relationship management, business development

In order to be successful in the role, you will need the following:

• Experience in banking, financial services, or a related environment, with knowledge of corporate banking products and services.
• Strong communication and stakeholder management skills, with the ability to support client relationships and collaborate effectively across teams.
• Business-level German and English language skills; Japanese language skills would be an advantage.
• Proficiency in Microsoft Office applications, particularly Excel and Word, with strong administrative and organisational skills.
• A degree in Business Administration, Finance, Economics, or a related field is preferred; relevant vocational training, apprenticeship, or equivalent experience will also be considered.

Personal requirements:

Integrity and Responsibility

• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective

Professionalism and Teamwork

• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally

Challenge Ourselves To Grow

• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent

What do we have to offer:

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

Besides that we will offer you:

• Gross salary based on experience and consistent with the market including bonus payment
• Employer contribution to a pension programme (BVV)
• Contribution to capital forming benefits ("Vermögenswirksame Leistungen")
• Sponsorship of a job ticket to fifty percent
• Lunch allowance
• Flextime to support your personal work-life-balance ("Gleitzeit")
• Further training and educational programs, e.g. language courses
• Corporate benefits
• To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best

Additional information

Acquisition in response to this vacancy is not appreciated.

The role is based in Düsseldorf. All candidates need to be willing to relocate to Düsseldorf. Internal employees will be supported in case of relocation.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.