Junior CRM Manager (1 Year Fix-Term)

Responsibilities

• Our CRM team is responsible for how Clue communicates with over 10 million monthly users across email, push, in‑app messages, and (soon) content cards, all built and orchestrated in Braze. CRM sits at the intersection of monetization, retention, partnerships, and product, and the work directly supports Clue’s strategic goals in menstrual health, care, and research innovation
• As Junior CRM Manager, you’ll take ownership of one‑off campaigns, our partnership and science promotion work, and help us turn email into a properly resourced channel, starting with taking ownership of our newsletter. You’ll work closely with the Head of CRM and Director of Growth, and collaborate cross‑functionally with partnerships, marketing, science, and product teams
• Plan, build, and execute one‑off CRM campaigns in Braze, including partnership launches, marketing promotions, and science team surveys
• Own the monthly newsletter end to end, from content sourcing to send, and build it out into a properly resourced, recurring channel
• Manage QA and campaign quality assurance across email, push, and in‑app messages
• Collaborate with partnerships, marketing, and science stakeholders to scope campaign briefs and timelines
• Support segmentation and personalization within campaigns using Braze’s audience and Liquid templating tools
• Monitor campaign performance (deliverability, engagement, conversion) and report on results
• Propose and run A/B tests to improve campaign performance over time

Benefits

• Flexible Fridays – Use your Fridays for whatever you need to stay healthy and productive
• Hybrid workplace – Work from home whenever you like and remotely for a designated amount of months a year
• Keep learning – Benefit and grow from your own development budget of €1,500 a year
• Employee share options – Be part of Clue’s success with our Employee Share Option Plan
• Personal coaching – Book yourself time with our coach to talk about whatever is on your mind
• Dog friendly office – Bring your furry friend with you to the office (P.S. We have treats.)
• Office space – Enjoy our office in the heart of Berlin, where great people meet and meaningful work happens
• Weekly yoga – Take part in our weekly online yoga classes to stretch it out and give your back a break
• Gym membership – Get a subsidised Urban Sports Club membership (€9.99 instead of €59)

Qualifications

• Genuine interest in women’s health and Clue’s mission
• 1‑2 years of experience in CRM, lifecycle, or email marketing, ideally using Braze or a similar platform (e.g. Salesforce Marketing Cloud, Iterable, Customer.io, Hubspot)
• Basic HTML/CSS knowledge for building and troubleshooting email templates; SQL and JavaScript experience a plus
• Data‑driven mindset, comfortable using spreadsheets to track and report on performance
• Strong organisational skills and comfortable managing multiple campaigns and stakeholders at once
• Comfortable working with segmentation, personalisation, and campaign QA
• Excellent written English; other languages a plus