Junior Customer Marketing Manager (m/f/d) Berlin, Berlin, Germany

Berlin, Berlin, Germany

Raisin is the world's leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing . Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.

Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.

Team

The Raisin CRM team drives multi-channel marketing communications across 10+ European markets. We are looking for a CRM & Events Marketing Specialist to bridge the gap between customer engagement and retention. You will plan high-impact customer events while supporting our wider team with targeted CRM campaigns.

Your Responsibilities

• Plan, organize, and execute exclusive physical and virtual customer events in collaboration with B2C teams.
• Manage all event logistics, including venue sourcing, vendor management, invitee lists, and on-site or digital execution.
• Analyze event success by gathering participant feedback and tracking key performance indicators (KPIs).
• Support customer loyalty programs by managing incentives and communicating available perks via CRM channels.
• Coordinate premium rewards for top-tier customers by collaborating with internal stakeholders and external partners.
• Deploy CRM campaigns by setting up, testing, and launching email, push notification, weblayer, and in-app messages.

Your Profile

• Advanced German (C1-C2 level) with excellent written and verbal communication skills, and fluency in English.
• Proven experience organizing events (e.g., virtual webinars, exclusive workshops, or physical gatherings), including managing invitations, logistics, and timelines.
• Strong project management skills to successfully balance demanding event timelines alongside ad-hoc CRM tasks.
• Proactive mindset and technical aptitude to quickly learn complex CRM tools, build emails, and design automated communication flows.
• Ideally 1–2 years of experience in a marketing role, preferably with a focus on CRM, email marketing, or customer retention.
• Experience working within fintech, banking, tech, or a marketplace environment is a strong plus.
• Additional language skills in Polish, Finnish, Dutch, Spanish, or Italian are beneficial.

Join our mission, join our team – and grow with us!

Benefits

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.