Junior Inbound Sales Manager – B2C

• Advise prospective customers by phone through inbound sales
• Conduct structured needs analyses
• Prepare tailored product recommendations focused on delivering genuine value
• Conduct consultations through to successful closure
• Handle objections professionally
• Apply modern sales and closing techniques
• Build trusting customer relationships through active listening
• Actively contribute to and optimize existing sales processes
• Provide feedback and specific suggestions for improvement

Requirements

• Professional experience in sales, ideally in telesales, inside sales, or inbound sales
• Experience in the insurance industry or selling high-value premium products is an advantage
• Strong communication skills and a highly service-oriented approach
• Enjoy understanding customer needs and finding suitable solutions
• Very good German and English skills
• Quick learner with a high degree of initiative
• Structured and organized approach to work
• Team-oriented and responsible
• Confident using MS Office
• Experience with CRM systems is preferred

Core Competencies

Demonstrates expertise in inbound sales and telesales, with a focus on understanding customer needs and delivering tailored product recommendations. Proficient in building customer relationships and optimizing sales processes while utilizing CRM systems and MS Office.

Highest-signal resume keywords

• Inbound Sales Experience
• Insurance Industry Knowledge
• Strong Communication Skills
• CRM System Proficiency
• Bilingual in German and English

ATS Optimization Keywords

Hard Skills

• Sales Techniques
• Needs Analysis
• Product Recommendations
• Objection Handling
• Consultation Skills

Soft Skills

• Active Listening
• Service-Oriented Approach
• Team-Oriented
• Initiative
• Organizational Skills

Industry Keywords

• Telesales
• Inside Sales
• High-Value Premium Products

Tools & Technologies

• MS Office
• CRM Systems