Key Account Manager, Packaging Coatings

Job Purpose

The Key Account Manager is responsible for developing and maintaining strategic relationships with key enterprise clients in the packaging industry. This role focuses on client retention, business expansion, and revenue/profit growth. It acts as the primary client contact and ensures high-quality service delivery to achieve company sales and long-term partnership development goals.

Key Accountabilities

• Develop and execute strategic account plans for key clients, deeply explore client demands and drive sustainable business growth.
• Take charge of sales target achievement for assigned key accounts, expand business opportunities, and improve account profitability.
• Maintain high-level client relationships, conduct regular business communication and visit, and timely resolve cooperation problems to ensure client satisfaction.
• Coordinate internal teams to follow up project implementation, contract execution, ensuring end-to-end smooth delivery.
• Monitor industry trends and competitor dynamics, collect market intelligence, and support sales strategy optimization.
• Manage client files and account data, complete regular account analysis and sales reports as required.
• Control daily business operation risks and ensure compliant client cooperation.
• Forecast with accuracy by effective methods.

Experience

• Bachelor’s degree or above in Business, Marketing, Polymer Chemistry is preferred. (Graduated from the university, is preferred)
• At least 8 years of B2B key account management or enterprise sales experience; relevant industry experience is preferred.
• Familiar with full-cycle key account operation, with outstanding business negotiation, demand mining and market development capabilities.
• Proficient in oral and written English for daily international business communication and negotiation. CET-6 or a certificate of an equivalent level.
• Skilled in Office tools; experience with CRM systems is a plus.
• Understanding or familiarity with Six Sigma project management and quality management systems is preferred.

Competency

• Strong business acumen, target-oriented and capable of delivering sales results under pressure.
• Excellent communication, negotiation and cross-team collaboration skills.
• Proactive working attitude, high responsibility and client-centric service awareness.
• Good learning agility and adaptability to fast-changing business scenarios.

Equal Employment Opportunity Statement

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.