Key Account Manager – Packaging (m / f / d)

• Purpose: Initiative and independent support of the Key Accounts in technical and commercial matters within a defined sales territory/market segment.
• Goal: Realization of sales targets in the Industry & Consumer Goods segment; in particular, planned and rational acquisition and customer consultation to increase sales per customer and generate an appropriate contribution margin.
• Responsibilities: Customer support, market observation and reporting on specific circumstances in the sales territory / market segment.

Main Responsibilities / Tasks:

• Planning of customer visits and their careful preparation according to the specific circumstances of individual customers.
• Customer visits for consultation and sales (identifying the customer's problem solution with the company’s own offering).
• Preparation of sales quotations according to given guidelines.
• Competent conduct of sales negotiations.
• Forwarding of customer complaints to the Sales Management.
• Targeted use of application technology in consultation with the Sales Manager.
• Assistance in the execution of tests, market actions, new product launches, trade fairs, etc.
• Ongoing maintenance of work documentation (customer files & SSS).
• Forwarding of customer observations, wishes and suggestions to the Sales Manager Industry & Consumer Goods and Product Managers.
• Ongoing reporting on competitor observations (e.g., pricing policy, sales promotion activities, advertising, product range, sales conditions, etc.) to the Sales Manager.
• Cooperation with the internal sales department.

Special Tasks:

• Cultivating contacts with relevant professional organizations and authorities.
• Preparation of monthly reports and, if necessary, conducting market analyses for the entity in Germany as well as for the headquarters.
• Attending and contributing to trade fairs, seminars, etc..
• Implementation of the marketing concept.

Responsibilities:

• Responsible for achieving sales targets in the sales territory/market segment.
• Responsible for adherence to the cost budget.
• Creation and independent organization of one's own workstation.
• Co-decision-making in the development of sales guidelines and measures in the sales territory/market segment.
• Pricing authority within defined guidelines.