Key Account Project Manager (m/f/d)

Role description

As a Key Account Project Manager, you support the management of our Global Key Accounts by coordinating projects, ensuring smooth execution, and acting as a reliable link between the customer and our internal teams. The focus of the role is on hands‑on project management, structured coordination, and delivering a high level of service to the customer. You help ensure that customer requests, projects, and initiatives are implemented efficiently and with strong internal collaboration.

Your Mission

Project Management & Coordination

• Identify, set up and plan projects with the Global Key Accounts, including timelines and resource coordination
• Manage project execution and ensure smooth cross‑functional collaboration across internal teams
• Track and document project progress and proactively follow up on open topics

Customer Requests & Tenders

• Coordinate and support the execution of customer tenders (e.g. RFIs/RFQs)
• Ensure structured processing of customer project requests and requirements
• Work closely with internal experts to provide timely and consistent responses

Service & Delivery

• Ensure high‑quality project delivery and reliable service towards the customer
• Act as a day‑to‑day point of contact for project‑related topics
• Support the implementation of customer‑specific services and processes
• Coordinate technical topics and ensure alignment between customer requirements and internal capabilities

Minimum Qualifications

• Academic degree in Business Management, Supply Chain, or a related field
• 1–2 years of experience in project management, key account support, or a similar role
• Strong organizational skills and a structured way of working
• Business proficiency in German and English (written and spoken)
• Good communication skills and confidence in working with internal and external stakeholders
• Hands‑on mentality and ability to manage multiple topics simultaneously

In a nutshell, you are

• a reliable and pragmatic Project Manager
• someone who enjoys coordinating across teams and keeping things on track
• service‑oriented with the ability to build strong working relationships with customers

Preferred Qualifications

• Experience with Jira, Confluence, and Excel
• Interest in supply chain, operations, and customer‑specific solutions

Why you'll love working here

• Exciting tasks in an internationally operating, growing family business with flat hierarchies
• Flexible working hours and a hybrid working model
• 4 weeks remote work from other EU countries
• 30 days paid vacation per year
• Salary bands for a fair corporate culture
• Monthly allowance of €50 for your BAV
• Annual 360° feedback loops with clear promotion criteria and an individual career path
• Responsibility from day one in a company that encourages personal responsibility and growth
• Relocation costs can be reimbursed on a pro rata basis
• Regular company events such as summer party, Christmas party
• Paid team dinners or activities for each team twice a year
• Free parking right outside the door
• Perks and benefits: JobRad, subsidized lunch, subsidy for the Deutschlandticket, free language courses and discounted memberships at several gyms and for the Wellpass
• Fresh fruit, free drinks and snacks in the office