Laboratory Service Sales Account Manager

• Meet sales objectives through remote sales activities, including inbound and outbound calls, emails, chats, and virtual meetings


• Develop and maintain customer relationships with procurement teams, laboratory managers, and end users


• Identify customer needs and position Agilent’s laboratory services portfolio


• Identify and generate new business opportunities within an assigned territory


• Collaborate with field service engineers and internal sales teams to deliver a consistent customer experience


• Prepare and manage accurate service quotations, follow up, and communicate value clearly


• Maintain an up-to-date CRM pipeline and provide accurate sales forecasts


• Develop inside sales capabilities such as prospecting, objection handling, and commercial negotiation


• Cover the Spanish market as part of the Services EMEA Inside Sales team

Requirements

• Ideally, a University Degree in a Life Science field (Chemistry, Biotechnology, Biology…)


• Experience in a commercial, customer-facing, or inside sales position, including graduate roles, commercial internships, pre-sales, customer success, or hybrid technical-commercial positions, with laboratory clients/environments


• Full professional fluency in Spanish


• Strong professional level of English


• Strong organizational and time management skills


• Ability to manage multiple priorities using digital sales tools such as phone, email, virtual meetings, and CRM systems


• Ability to build long-term customer relationships and deliver value through every interaction


• Confident communication with laboratory professionals, including scientists, laboratory managers, and procurement teams


• Curiosity, openness to learning, and receptiveness to coaching and feedback


• Ability to work independently while collaborating effectively with colleagues


• Comfort working in a structured environment with clear objectives and performance measures in a fast-paced, international team

Core Competencies

Demonstrates expertise in inside sales, customer relationship management, and effective communication with laboratory professionals. Proficient in managing sales pipelines and delivering value through strategic engagement in the life sciences sector.

Highest-signal resume keywords

• Inside Sales Experience


• Customer Relationship Management


• Fluency in Spanish


• Sales Forecasting


• Digital Sales Tools

ATS Optimization Keywords

Hard Skills

• Sales Objectives Achievement


• Service Quotation Management


• Prospecting


• Objection Handling


• Commercial Negotiation


• Laboratory Services Knowledge


• CRM Systems Proficiency


• Sales Pipeline Management


• Customer Needs Identification


• Business Opportunity Generation

Soft Skills

• Strong Communication


• Organizational Skills


• Time Management


• Curiosity


• Collaboration

Industry Keywords

• Life Science


• Laboratory Management


• Procurement Teams


• Customer Success


• Commercial Internships

Tools & Technologies

• CRM Systems


• Virtual Meeting Platforms


• Email Communication


• Phone Communication