Licensed Healthcare Sales Agent

• Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment


• Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility


• Support prospects through the enrollment process with clarity, accuracy, and a high level of care


• Meet performance expectations around sales goals, call quality, conversion metrics, and schedule adherence


• Keep communication current with your supervisor and team


• Attend team meetings and training sessions throughout the season

Requirements

• Active Health or Health & Life license


• Minimum 1 year of Medicare experience


• Comfortable working across multiple software systems


• Strong communicator with a service-first approach


• Able to work a schedule that includes at least one weekend day during AEP


• Home office setup that meets remote work requirements


• Willing to complete a background check


• Basic computer skills and tech knowledge


• Telesales or contact center experience preferred


• Familiarity with Medicare DSNP preferred

Core Competencies

Demonstrates expertise in Medicare and Medicaid benefits, with a strong focus on sales and enrollment processes. Proficient in managing inbound and outbound calls while maintaining high standards of communication and customer service.

Highest-signal resume keywords

• Active Health License


• Medicare Experience


• Telesales Experience


• Customer Service Skills


• Basic Computer Skills

Soft Skills

• Strong Communicator


• Service-First Approach

Certifications & Qualifications

• Health & Life License

Industry Keywords

• Dual Special Needs Plan


• Medicare


• Medicaid


• Enrollment Process


• Call Quality


• Sales Goals


• Conversion Metrics


• Schedule Adherence


• Remote Work Requirements


• Background Check

Tools & Technologies

• Multiple Software Systems