Loan Administrator

Our partner is looking for aLoan Administrator based in Canada.

This role offers an opportunity to support complex commercial lending operations within a fast-paced international banking environment.
You’ll manage the day-to-day administration of loan facilities and transactions across diverse portfolio structures.
Working with teams across North America and internationally, you’ll help ensure operational accuracy, timely execution, and strong data quality.
The position combines loan servicing, reconciliations, internal controls, investigation, and regulatory compliance responsibilities.
You’ll also contribute to process improvements, technology initiatives, and User Acceptance Testing alongside IT and management teams.
Success in this role requires strong attention to detail, sound judgment, and the ability to manage competing priorities under pressure.
It’s a strong opportunity for an experienced banking operations professional seeking exposure to sophisticated loan operations and global stakeholders.

Accountabilities

• Administer the complete lifecycle of loan facilities and transactions, including drawdowns, rollovers, repayments, prepayments, funding, rate fixings, fees, commissions, external payments, interest collections, and Nostro reconciliations.
• Manage the day-to-day operational administration of an assigned loan portfolio, responding to ad-hoc queries, investigating discrepancies, and tracking relevant data points.
• Oversee facilities and associated product structures while ensuring Business-as-Usual deliverables are completed accurately, efficiently, and on time.
• Maintain accurate operational reference data and support designated data-management processes.
• Apply internal control frameworks and ensure operational activities comply with applicable regulatory and organizational requirements.
• Identify and elevate operational anomalies, bottlenecks, risks, and control deficiencies to the appropriate team leadership.
• Collaborate with international Business Support teams and colleagues across multiple locations to ensure smooth and consistent loan operations.
• Contribute to process improvements, ad-hoc assignments, and strategic initiatives led by management.
• Support IT and management teams during system releases, including preparing for and executing User Acceptance Testing (UAT).
• Maintain current knowledge of loan operations, relevant systems, processes, and regulatory requirements.
• Complete mandatory training and continuously develop the technical and operational knowledge required for the role.
• Follow Canadian regulatory requirements, internal policies, operational procedures, financial-security controls, fraud-prevention measures, and anti-financial-crime requirements.

Requirements

• Bachelor’s or Master’s degree in Business, Management, Information Technology, or a related discipline.
• 3–5 years of commercial banking operations experience , ideally with exposure to loan administration; experience with ACBS is preferred.
• Strong understanding of core banking operations, including accounting, funding, Nostro entries, and cash management.
• Familiarity with loan agreements, credit facilities, contractual terms, conditions, and related lending processes.
• Strong proficiency in Microsoft Office, particularly Excel and Word , with the ability to learn proprietary loan, payment, and operational platforms.
• Fluent, professional-level English communication skills; French proficiency is an asset, as are additional languages.
• Strong investigative and problem-solving abilities, with the capacity to analyze discrepancies and resolve complex operational issues.
• Experience working with IT teams in project environments, including User Acceptance Testing (UAT) , is valuable.
• Excellent written and verbal communication skills, with the ability to work effectively with international and cross‑functional stakeholders.
• Collaborative mindset and the ability to work effectively within diverse, globally distributed teams.
• Strong organization, adaptability, multitasking, and time-management skills.
• Ability to remain composed and effective in high-pressure operational situations.
• Self‑motivated, detail‑oriented, accountable, and capable of working independently.
• Willingness to work within a 9:00 AM–6:00 PM schedule , with occasional operational support potentially required outside standard working days.
• Ability to operate according to a U.S. holiday calendar .

Benefits

• CAD $80,000 annual salary.
• Term-to-permanent employment opportunity.
• Flexible working hours within the standard 9:00 AM–6:00 PM schedule.
• Hybrid flexibility: voluntary remote work for up to 2 days per week after completing 2 months of tenure.
• Opportunity to work within an international loan operations environment supporting complex commercial banking activities.
• Exposure to cross‑border teams and Business Support functions in North America and internationally.
• Opportunity to contribute to process improvements, technology initiatives, and UAT activities.
• Professional development through ongoing domain training and mandatory learning programs.
• Opportunity to build expertise in loan administration, data governance, operational controls, and financial‑services compliance.