Maintenance Operation Control Senior Coordinator (W/M/D)

WHAT TO EXPECT

• Monitoring and maintaining airworthiness in 24/7 operations, as well as ensuring on‑time flight operations from a technical perspective.
• Ensuring compliance with all aviation regulations (LBA/EASA) and other approved EAT internal procedures (such as MOE, CAME) as well as those of the respective operator.
• Acting as Single Point of Contact for the assigned fleets; maintaining a permanent overview of the technical status, reporting the status, communicating urgent changes to relevant departments, and providing technical support to the operators.
• Monitoring ongoing and planned maintenance within a +72‑hour timeframe at all stations.
• Reviewing incoming maintenance documentation, including aircraft release (CRS).
• Accepting the aircraft for flight operations (according to process description – active handover to flight operations).
• Reviewing, assessing, and approving the deferral of discrepancies, as well as monitoring corresponding entries in the MIS.
• Continuous monitoring of deferred discrepancies and those that result in operational limitations.
• Supporting departments (e.g., Engineering, STEP, AV, Logistics, Troubleshooting) to make the aircraft available to the network as quickly as possible.
• Communicating with flight crews regarding technical issues to ensure reliable operations and avoid delays or cancellations.
• Assisting the “Daily Planner” in planning aircraft routes and coordinating maintenance activities so that the aircraft is operational within the scheduled timeframe and available to the DHL network.
• Ensuring solution‑oriented communication between all departments involved in the fault resolution process (AOG Recovery).
• Being able to provide information on ongoing AOGs at any time.
• Ensuring rapid restoration of airworthiness through effective coordination and monitoring of AOG situations.
• Reviewing and approving short‑notice A/C change requests.
• Informing maintenance operations of changes in flight planning.
• Tracking and maintaining technical delays.
• Coordinating and supporting third‑party activities as needed at outstations.
• Performing special tasks, participating in cross‑functional projects, and contributing to the development of internal processes.

WHAT YOU SHOULD BRING

• Completed degree and several years of relevant professional experience.
• At least three years of experience in the field of aircraft maintenance or servicing.
• Knowledge of aviation regulations (EASA, LBA), airworthiness, and operational procedures during flight operations.
• Understanding of aircraft maintenance intervals, maintenance planning, and scheduling of maintenance tasks.
• Holder of a Part‑66 CAT B1 or CAT B2 license for aircraft maintenance is desirable.
• An EAT‑relevant type rating or equivalent is desirable.
• Flexibility, excellent interpersonal skills, problem‑solving and decision‑making abilities, effective communication.
• High resilience and ability to assess problems and make timely decisions under stress.
• Structured approach in a complex environment while maintaining priorities.
• Very good command of English, both written and spoken.
• Proficiency in MS Office and familiarity with programs such as AIMS, TRAX, AMOS, Netline is desirable.
• Service orientation and customer‑focused behavior.
• Determination and punctuality.
• Willingness to participate in job‑related training.
• Ability to work in shifts.

WHAT WE OFFER

• A workplace at a Great Place to Work for the world’s most awarded TOP Employer 2024.
• An international working environment in our hangar directly at the airport.
• Development opportunities: training programs tailored to your personal growth.
• Career advancement within the company.
• Language courses based on your level (German, English).
• Additional health insurance with a generous budget.
• Company‑supported daycare places.
• 24/7 employee canteen and free beverages.
• Very affordable job tickets, including free 24/7 transfer between Schkeuditz S‑Bahn station and EAT Leipzig GmbH.
• Job bike program, including e‑bikes.
• Parking spaces, including free e‑charging stations.
• Discounted flight tickets for private use.
• Exciting team and company events.