Management Director

Strategic Account Director (SVP/Management Director level)

Location: Germany: Hamburg (hybrid) or Munich

We are supporting an innovative organisation within the healthcare communications sector as they expand their presence in Europe. They have developed a new-generation model to help pharmaceutical clients deliver high-quality creative and content at scale through a combination of strategic expertise, creative thinking, scalable content delivery and technology.

We are looking for a Strategic Account Director to build senior client relationships, identify opportunities and drive growth across their largest account.

The Role

As a Strategic Account Director, you will help clients identify where existing campaign foundations are under-leveraged, where delivery friction exists, and where scalable execution can drive greater speed and impact without compromising brand, creativity or compliance.

You will:

• Build trusted relationships with senior pharmaceutical stakeholders
• Drive client engagement, project identification and account growth
• Identify opportunities to expand engagement across brands, markets and teams
• Lead client conversations and translate business needs into clear, strategically aligned briefs
• Position the organisation as a strategic partner for complex and scalable content delivery
• Identify where existing content and creative investments can be leveraged more effectively
• Work closely with strategy, creative, medical and delivery teams to develop the right solutions
• Maintain strategic and creative quality throughout the engagement
• Provide strategic context to delivery teams while they manage day-to-day execution
• Identify opportunities to elevate straightforward production work through stronger strategic and creative input

What Success Looks Like

• Strong, trusted relationships with senior client stakeholders
• Repeat engagement and expansion across accounts
• Revenue and project growth
• Deeper penetration across brands and client teams
• Clear, strategically aligned briefs that translate into high-quality delivery
• Consistent standards of compliance, creativity and strategic integrity

About You

You will have experience within the healthcare advertising, pharmaceutical marketing agency space, with a strong understanding of the agency/client ecosystem.

You’ll bring:

• Experience working with pharmaceutical or life sciences clients
• Strong understanding of Rx, HCP and/or omnichannel communications
• Senior client relationship experience
• Commercial awareness and a track record of identifying or developing opportunities
• The ability to understand a client's strategic challenge and translate it into a practical solution
• Experience working across multidisciplinary teams
• An understanding of MLR, localisation, adaptation and pharmaceutical content requirements
• Excellent communication, presentation and influencing skills
• Proficiency in German and English