Manager IT - focus on online store (m/f/diverse)

Are you passionate about the best possible customer and user experience in digital channels? Are you interested in loyalty programs and digital commerce?

Then join our cross-functional team and use our e-commerce platform to provide a reliable basis for Worldshop - the retail brand of the Miles & More program!

Tasks

Together with your colleagues, as Tech Lead / Solution Architect you will be responsible for the deployment and ongoing development of our e-commerce system landscape.

The position includes:

• Cross-functional collaboration within the IT team and with product owners to ensure stable operation and continuous development of our e-commerce platform based on Cope and related systems, such as Microsoft Business Central and CMS systems
• Developing and implementing architectural and technical solutions in collaboration with external partners and colleagues
• Resolving technical and business-related issues in the team, e.g. in team workshops
• Optimizing the IT architecture, processes and product organization
• Co-product ownership and (partial) project responsibility as required
• Ensuring information security and supporting audits as well as implementing findings

Qualifications

• Completed (technical) university degree, preferably in computer science, economics, natural sciences or engineering
• Alternatively completed training in the areas mentioned in conjunction with many years of relevant professional experience
• Several years experience in the IT, in particular in the design, architecture, further development and operation of eCommerce applications
• Experience with agile methods and principles
• Programming knowledge of an object-oriented programming language (ideally Java)
• Experience in the operation of client-server architectures in the Linux environment (incl. Shell, Ansible, MySQL knowledge)
• Experience in the management of IT service providers is an advantage
• Customer loyalty experience is an advantage
• Very good written and spoken German and English skills

About Miles & More GmbH

Miles & More GmbH, based in Frankfurt am Main, is a wholly owned subsidiary of Deutsche Lufthansa AG. With over 30 years of experience in the loyalty sector and more than 25 years in the retail and financial environments, Miles & More GmbH is an absolute expert in personalized, successful customer targeting and retention. The company is at home in the emotional world of flying and unique travel and everyday experiences and pursues the clear goal of shaping loyalty for generations to come. The driving force are the three strong brands that are localised within Miles & More GmbH: Miles & More as a loyalty programme, Worldshop as a retail platform and the employer brand Miles & More GmbH itself as an attractive employer, which employs approximately 300 people.