Manager, Platform – Identity Administration

• plays a strategic, hands‑on role in advancing Empower’s enterprise digital workplace experience
• optimization and expansion of collaboration tools, identity and access management, AI‑powered productivity solutions, and intelligent automation
• leads a team of administrators while personally driving high‑impact initiatives across Microsoft 365, Microsoft Entra ID, Microsoft 365 Copilot, and legacy business systems
• ensures seamless integration, scalable adoption, secure access, and continuous innovation
• combines direct technical ownership with people leadership
• embeds responsible AI capabilities, automation, and Zero Trust security principles into everyday workflows
• helps build a high‑performing team and a flexible, secure, productive, technology‑enabled environment

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Systems Engineering, or a related field required
• equivalent work experience may be considered in lieu of a degree
• 10+ years of experience in IT systems administration, digital workplace technology, or Microsoft 365 platform ownership
• a minimum of 7 years administering Microsoft 365 services
• 5+ years in Identity and Access Management (IAM)
• 2+ years of experience directly managing or leading technical staff
• demonstrated ability to balance hands‑on technical work with people leadership
• demonstrated success leading enterprise‑wide deployments or enhancements of Microsoft Teams, SharePoint, Microsoft 365 Copilot, and related AI and automation tools
• experience supporting enterprise environments with 1,000+ users
• experience working in hybrid cloud environments
• experience in a regulated industry (e.g., healthcare, pharmaceutical, life sciences) with knowledge of relevant data privacy and compliance requirements is a plus
• strong analytical, cross‑functional collaboration, and communication skills
• expertise in platform governance, integration, and responsible AI adoption