Manager, Services Advisors (Fully Remote)

• This role manages a team of Services Advisors who scope training, consulting, and technical assistance engagements.
• The manager owns accuracy, consistency, and continuous improvement of the scoping process.
• They are expected to be an AI thought leader, proactively finding ways to automate and improve workflows.

What You’ll Do:

• Manage and develop a team, driving performance and continuous improvement.
• Identify and implement AI-powered tools to reduce manual work and speed up scoping.
• Present scope and timelines directly to customers and partner with Sales and Services stakeholders.

We’re Excited to Learn More About You:

• 3–5 years of experience in a client-facing, sales support, or professional services role.
• Experience as a people leader who gives clear feedback and coaching.
• A demonstrated interest and aptitude for AI tools and technology.

When You Join Team Applied, You Can Expect:

• A culture that values who you are and recognizes you as a teammate.
• Flexible collaboration remotely and in-person.
• Comprehensive benefits including Medical, Dental, Vision, holiday and vacation time, health and wellness days, and a bonus day for your birthday.

Applied Systems

Applied Systems transforms the insurance industry with innovative software and services. With over 40 years of experience, the company fosters a culture built on values, teamwork, and diversity, making it a place where teammates can grow and have fun.