Manager, Solutions Engineering - EMEA North

We are looking for a Solutions Engineering Manager to lead and grow our EMEA North SE team, covering the UK, Ireland, Nordics, and Benelux regions.

In this role you will collaborate closely with our users to understand their business challenges, architect and develop solutions, and serve as deep subject matter experts on our products and services, helping prospects, customers, and users solve real‑world problems through code, advice, and content.

The Solutions Engineering Manager reports directly to the Senior Director, Global Solutions Engineering and will lead approximately six Solutions Engineers, with direct accountability for technical wins, deal‑level coaching, ramp of new hires, and partnership with Sales, Customer Success, and Product leaders across EMEA North. You will play a critical role in maintaining close relationships with customers and internal stakeholders to scale Solutions Engineering across EMEA.

YOUR ROLE WILL CONSIST OF

• Leading a team of approximately six Solutions Engineers that cover Commercial, Enterprise, and Strategic accounts across EMEA North (UK, Ireland, Nordics, Benelux).
• Developing your SEs to facilitate technical storytelling and drive the narrative during our pre‑sales cycle.
• Owning accountability for all aspects of the technical evaluation across EMEA North deals from discovery (SS2) through evaluation (SS3) to business close.
• Partnering with the regional Sales leader and Account Executives in EMEA North to align SE coverage, prioritize pursuits, and build joint pipeline and account strategy.
• Coaching individual SEs on consultative selling; uncovering customer business outcomes and mapping the company capabilities to quantifiable ROI.
• Championing the adoption of AI to drive SE team productivity—coaching your SEs on AI coding tools, automated demo and PoC generation, and AI‑assisted discovery and solution design.
• Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data.
• Partnering with our Demo Engineering team to build out compelling examples that showcase what our technology has to offer and prove out ROI.
• Supporting quarterly quota attainment by achieving technical wins on net new business in the region.
• Implementing best practices and data‑driven programs to improve win rates, sales cycle, product adoption, and overall efficiency of revenue support functions in EMEA North.
• Enforcing operational best practices by maintaining consistent communication with customers and partnering with account teams to forecast technical wins accurately.
• Recruiting, onboarding, and ramping new SE hires as the team scales to close current coverage gaps.
• Partnering with Customer Success and Professional Services to ensure clean technical handoff and continued post‑sale impact through adoption, expansion, and renewal.
• Working with Product and R&D to channel field intelligence from the region into the product roadmap.
• Being a trusted advisor and consultant internally and externally to technical and executive stakeholders.

YOU MIGHT BE A FIT IF YOU HAVE

• 3+ years leading or coaching technical pre‑sales teams in B2B SaaS, first‑line management experience, or a strong senior IC ready to step into management.
• 5+ years working as a Solutions Engineer or Solutions Architect selling across all segments, from SMB through Enterprise and Strategic.
• Strong technical fundamentals with prior developer experience coding in a high‑level programming language such as JavaScript, Java, Python, or similar.
• A deep understanding of web technologies and architecting various ecosystems to build scalable solutions.
• Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications.
• A proven track record of meeting or exceeding quota in various economic environments.
• Experience hiring, ramping, and developing SEs in a high‑growth team.
• An interest in learning new technologies and figuring out solutions that propel businesses forward.
• Excellent communication and presentation skills (able to communicate with confidence at the C‑suite level).
• A passion for leading by example and encouraging a healthy work environment that is both supportive and challenging.
• A coach’s mindset—known for developing people and consistently raising the bar on team execution.
• Knowing when to let a team work through problems and when to jump in to help.
• Willingness to travel (up to 25% across EMEA North).

NICE TO HAVE

• Prior experience in search technology.
• Experience working in a global / matrixed organization.
• Multilingual capability (English and an additional EMEA language).
• Computer Science or related technical degree.

FLEXIBLE WORKPLACE STRATEGY

The company’s flexible workplace model empowers all employees to fulfill our mission to power search and discovery with ease. We emphasize impact, contribution, and output over physical location. The team enjoys autonomy to choose where and when to work.

WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES

• GRIT – Problem‑solving and perseverance in a changing and growing environment.
• TRUST – Willingness to trust co‑workers and to take ownership.
• CANDOR – Ability to give and receive constructive feedback.
• CARE – Genuine concern for teammates, clients, and decisions made within the company.
• HUMILITY – Willingness to learn from others, setting ego aside.

We value autonomy, diversity, and collaboration. We are committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

IMPORTANT NOTICE FOR CANDIDATES—RECRUITMENT FRAUD NOTICE

We have seen an increase in recruitment scams targeting job seekers.

• Our open positions may appear on third‑party job boards, but the best way to apply safely is directly through our career page.
• All genuine communication from the company will come from an @thecompany.com email address. If you receive an email from someone claiming to work at the company who does not have an @thecompany.com address, please do not respond or share personal information.
• We will never ask for payments, purchases, or financial details during the hiring process.

READY TO APPLY?

If you share our values and are enthusiastic about building the world's best search and discovery technology, we would love to review your application.