Marketing Quality Assurance Specialist

Responsibilities

• Define and implement QA practices and procedures, incorporating test automation and AI‑powered testing tools.
• Create, organize, and maintain a comprehensive test plan library, including automated regression suites.
• Develop and maintain test automation (Selenium, Playwright, Cypress) to verify functional requirements, web standards, and accessibility compliance.
• Build automated test scripts for UI, API, and integration testing within CI/CD pipelines.
• Evaluate and integrate AI‑driven testing tools (visual regression, self‑healing scripts, intelligent test generation) to improve coverage and efficiency.
• Establish, maintain, and audit the marketing QA process for software projects.
• Research QA standards, AI/ML testing capabilities, and automation trends; recommend process improvements to management.
• Understand business objectives and technical implementation of GCU’s marketing websites and applications.
• Coordinate product releases with all relevant stakeholders.
• Meet with developers and users to understand testing needs and document requirements.
• Analyze, design, and prepare test data requirements, including synthetic data generation.
• Create, execute, and maintain test plans based on technical and business requirements.
• Design, develop, debug, and maintain test scripts across manual and automated workflows.
• Provide task dependencies, priorities, and time estimates.
• Optimize QA tools and processes through continuous improvement, leveraging test analytics and AI‑powered defect prediction.
• Stay current on software upgrades, browser releases, AI testing innovations, and automation advancements.

Requirements

• Bachelor’s degree in a related discipline (computer science, information technology, etc.) from a regionally accredited institution.
• Minimum two years of experience building and/or testing web applications.
• Solid understanding of Windows, MacOS, and web applications.
• Experience with test automation frameworks (Selenium, Playwright, Cypress, or similar).
• Familiarity with AI‑assisted testing tools and concepts (test generation, visual regression, self‑healing locators).
• Ability to write and troubleshoot SQL queries.
• Familiarity with CI/CD best practices and tools (Jenkins, Git), including integrating automated tests into pipelines.
• Familiarity with W3C Web Content Accessibility Guidelines.
• Familiarity with API testing tools (Postman, REST Assured) and performance testing concepts.
• Ability to interpret technical and business objectives and challenges.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University