Microsoft 365 Global Administrator (m/w/d)(m/f/d)

About the Role

We are looking for a highly skilled Microsoft 365 Global Administrator to own and manage our Microsoft 365 tenant in a multinational enterprise environment. This role includes global responsibility for identity, security, collaboration services, and the enablement and governance of Microsoft Copilot for Microsoft 365.

Your tasks:

• Act as Global Administrator for Microsoft 365 and Microsoft Entra ID and administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and M365 Apps
• Manage tenant-wide configuration, updates, service health, and lifecycle as well as oversee global licensing and service enablement
• Administer Microsoft Copilot for Microsoft 365, including licensing and tenant settings, ensuring compliance with data protection
• Act as escalation point for complex or global issues
• Work with regional IT teams, business stakeholders, and Microsoft support/partners

Requirements

• A degree in computer science, business informatics, business administration, or a similar course of study; IT specialists with appropriate professional experience in O365 may also be considered
• 5+ years of hands‑on experience administering Microsoft 365 in a large or global environment, with proven experience as a tenant‑level or Global Administrator
• Hands‑on experience building and operating Microsoft O365 solutions, especially Microsoft Entra ID (Azure AD), Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Copilot, and PowerShell
• Strong communication and stakeholder management skills, reliability, and attention to detail
• Fluency in English (spoken and written) is mandatory; proficiency in additional languages is beneficial, with German considered an advantage

Benefits

At HEIDELBERG, you will receive competitive compensation, a modern working environment, and excellent social benefits. Personal development programs are available to support your career growth.