Middle Business Analyst

Middle Business Analyst (EdTech): Analyzing and optimizing end-to-end business processes to enhance organizational efficiency and scalability with an accent on process mapping and workflow re-engineering. Focus on identifying bottlenecks, preparing functional requirements for automation initiatives, and collaborating with cross-functional teams to implement system improvements.

Location: Flexible; offers remote, hybrid, or onsite work (Kyiv office available).

Company

Laba Group is a prominent international EdTech company operating five online education brands across multiple global markets.

What you will do

• Conduct stakeholder interviews and workshops to gather requirements.
• Analyze end-to-end business processes and map current (AS-IS) and future (TO-BE) states.
• Identify inefficiencies, bottlenecks, and automation opportunities across departments.
• Develop functional requirements for new tools and system integrations.
• Standardize workflows and establish process KPIs for continuous monitoring.
• Document processes, SOPs, and provide training to internal teams.

Requirements

• 2+ years of experience in business analysis or operational optimization.
• Strong proficiency in process mapping methodologies.
• Experience in process re-engineering and standardization.
• Ability to independently lead analysis initiatives and structure projects.
• Experience preparing functional requirements for system automation.
• Excellent analytical thinking and stakeholder communication skills.

Nice to have

• Data analysis proficiency including Excel, SQL, and BI tools.
• Experience with No-code/Low-code platforms and system integrations.
• Knowledge of change management principles.

Culture & Benefits

• Flexible full-time schedule focused on results rather than hours.
• Unlimited vacation after 6 months of employment.
• Access to all Laba Group educational courses for you and your family.
• Compensation for professional development, sports, and mental/physical well-being.
• Supportive environment emphasizing proactive mindsets and autonomy.
• Commitment to social responsibility with regular charity and fundraising initiatives.

Hiring process

• Interview with the recruitment team.
• Interview with the hiring manager's team.