Mixed Methods User Researcher

Join one of the world’s largest and most innovative companies in the digital real estate technology space.

Our mission? To simplify life’s most important transactions. By combining data, technology, and human expertise, we empower millions of people to find their perfect home.

Help us shape the future of real estate.

The role

A strategic Mixed Methods User Researcher based in Berlin, responsible for driving end-to-end research for our digital products. You will combine deep qualitative insights with robust quantitative data to directly influence product roadmaps—moving beyond one-off studies to establish continuous discovery loops across the organisation.

We are looking for someone who can:

• Design and execute both qualitative (interviews, usability testing) and quantitative research (complex survey design, behavioural analytics).
• Own the entire research lifecycle independently, from scoping and recruitment through to synthesis and actionable reporting.
• Leverage modern AI tools for research operations (e.g. data synthesis, transcription, pattern detection, machine-readable reporting) to accelerate timelines.
• Translate complex, multi-source data into compelling stories and strategic recommendations for Product, Design, Marketing, and Engineering teams.
• Conduct localised, nuanced user research in native-level German while collaborating seamlessly with global teams in fluent English.

You bring:

• Experience: At least 6 years of user and market research experience in digital product or service environments; B2B research experience is a plus.
• Language: Native-level German and fluent English.
• Technical skills: Strong data literacy and experience with querying/analysis tools (e.g. SQL, R, Python, or advanced Excel), alongside solid qualitative research frameworks.
• Soft skills: High emotional intelligence to assess user trust and adoption, combined with the business acumen to demonstrate research ROI.
• Growth mindset: Proven experience using product KPIs and health metrics to identify UX friction and drive funnel optimisation.
• Bonus: Experience working with digital marketplaces.

What we offer:

• A comprehensive onboarding programme, including a group onboarding event and a tailored multi-week induction to help you get to know your role and team.
• Personalised development through a wide range of training and learning opportunities.
• A healthy work-life balance with 30 days of annual leave, flexible working hours, mobile working options, and openness to sabbaticals.
• A fantastic team with a genuinely positive spirit, where team events become truly memorable experiences.