Mortgage Sales Team Leader

What You'll Do

• Lead and manage a pod of 5 to 10 Licensed Sales Associates, ensuring consistent performance above monthly sales targets.
• Partner with the Sales Enablement and Operations Lead (Licensed) to support Loan Officers on Performance Improvement Plans, including daily call reviews and objection‑handling roleplay to move Tier 0 performers off PIPs quickly.
• Review call recordings in the Nice system to identify coaching opportunities and improve customer interactions.
• Monitor funnel conversion data to ensure strong pipeline health and adherence to speed‑to‑lead SLAs.
• Convert company‑provided leads into HELOC customers through outbound calling, text, and email.
• Guide borrowers through a consultative sales process, helping them select the right product, rate, and term.
• Demonstrate closing ability and system mastery in Salesforce and CSP by maintaining active personal production.
• Support new hires through the 30‑60‑90 ramp plan to ensure Tier 1 funding targets are achieved.
• Establish scalable best practices and provide feedback to Operations on approval bottlenecks and product gaps.

What We Look For

• Active NMLS license with eligibility and willingness to be licensed in all Figure operating states.
• 3 or more years of experience in mortgage lending or HELOC sales.
• Proven ability to close and consistently exceed sales targets.
• Deep proficiency in Salesforce, Nice, and loan‑origination systems, with CSP experience preferred.
• Ability to translate complex underwriting guidelines into clear, repeatable training scripts.
• Strong data‑analysis skills with the ability to interpret funnel and waterfall metrics.
• Willingness to work flexible hours, including evenings and weekends as needed.
• Success is measured by team funding volume and commission generation across 5 to 10 direct reports, as well as achievement of individual production targets aligned to the 25‑30 percent allocation.

Schedule

Monday – Friday, 12 pm to 9 pm PT; weekends as needed up to 9 pm PT.

Compensation

$36–$42 per hour base salary + Variable Compensation (OTE $100,880–$125,360). Variable compensation includes uncapped individual commission and an override commission of the commission the team earns. This range applies to the United States; actual compensation may vary by candidate experience, location, or evolving business needs.

Benefits

Comprehensive health, vision, and dental insurance with 100% employer‑paid premiums for employees and their dependents on select plans.
Company HSA, FSA, Dependent Care, 401(k), and commuter benefits.
Employer‑funded life and disability insurance coverage.
11 observed holidays & PTO plan.
Up to 12 weeks paid family leave.
Continuing education reimbursement.

Legal & Compliance

Depending on your residential location, certain laws may regulate how Figure manages applicant data. California residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you acknowledge that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.