MS Dynamics Architect with German (m/w/d)

As a CRM & Loyalty Architect, you will design and deliver CRM and loyalty solutions using Microsoft Dynamics 365 and Power Platform, serving as a trusted advisor to clients. You’ll translate business needs into scalable architectures, lead migrations, and govern delivery across the full lifecycle. You’ll collaborate with stakeholders and drive pre-sales and proposals, staying current with Microsoft ecosystem innovations. This is a chance to shape customer engagement ecosystems at scale within a global, innovative environment.

• hybrid work model
• competitive salary
• wellness days
• volunteer days
• modern offices
• multicultural environment

• Lead architecture and design of CRM & Loyalty solutions using Dynamics 365 (Sales, Customer Insights) and Dataverse
• Translate business needs into scalable, secure, high-performing architectures
• Define and implement integration patterns between Dynamics 365/Dataverse and surrounding systems
• Lead or support Dynamics 365 migration programs ensuring smooth transitions
• Act as SME in client engagements, delivery projects, and pre-sales activities
• Collaborate with business stakeholders, product owners, and delivery teams
• Provide technical leadership and governance across the delivery lifecycle
• Support solution design during RFPs, proposals, and client pitches
• Ensure adherence to architectural standards, best practices, and performance benchmarks
• Identify risks and define mitigation strategies for complex CRM implementations
• Stay up to date with Microsoft ecosystem innovations and industry trends

• Architect-level expertise in Microsoft Dynamics 365, especially Dynamics 365 Sales, Dynamics 365 Customer Insights, Dataverse
• Understanding of Azure services (Service Bus, Event Hub, Azure Functions)
• Experience with migration tools and ETLs (Azure Data Factory, KingswaySoft)
• Strong CRM architecture knowledge (data models, security, scalability)
• Proven experience with integration patterns (APIs, middleware, event-driven architectures)
• Hands-on experience with Dynamics 365 migrations and transformation programs
• Client-facing experience including workshops, stakeholder management, and advisory
• Familiarity with Success by Design methodology
• Experience running discovery workshops with clients across industries
• Ability to contribute to pre-sales and business development
• Understanding of end-to-end CRM and customer engagement ecosystems
• Excellent communication and presentation skills
• German and English proficiency

• Excellent communication
• Stakeholder management
• Advisory mindset
• Microsoft Dynamics 365 (Sales, Customer Insights)
• Power Platform (Dataverse)
• Azure (Service Bus, Event Hub, Functions)