National Account Executive, Self-Funded TPA

Stellenbeschreibung:

Act as the primary executive-facing contact for national account clients and their brokers
Build and maintain trusted relationships with senior HR, finance, and benefits leaders
Lead quarterly and/or annual plan performance meetings, presenting plan performance metrics, claim trends, and strategic recommendations
Represent Cobalt at executive-level client meetings, industry conferences, and client-sponsored events as needed
Provide proactive insights on emerging industry trends, compliance updates, and healthcare cost drivers
Partner with clients to evaluate benefit plan performance and identify opportunities for cost savings and employee health improvements
Collaborate with Sales and Underwriting to drive renewals, upsell opportunities, and revenue growth
Partner with the National Accounts Account Manager to ensure seamless day-to-day service execution
Monitor and oversee escalations, ensuring complex client issues are resolved quickly and transparently
Serve as the executive escalation point for high-visibility issues impacting client satisfaction
Partner with the Health Plan Performance/Analytics Consulting team to deliver customized data reporting
Translate analytics into executive-level insights and communicate actionable recommendations
Ensure clients are prepared with data-driven strategies for renewal and performance planning
Drive accountability across internal stakeholders to ensure National Account standards are met
Participate in the National Accounts Leadership Council to ensure continuous improvement in client experience
Contribute to best practices differentiating National Accounts from the Core business

Requirements

7–10 years of experience in national account management, strategic client services, or benefits consulting
Proven success engaging at the C-suite/executive level and presenting to senior leadership teams
Strong knowledge of self-funded health plans, stop-loss, and large group benefits administration required
Exceptional executive presence, communication, and presentation skills required
Ability to interpret complex data and translate into actionable business strategies
Proficiency in Microsoft Office Suite, CRM systems (Salesforce preferred), and reporting/BI tools
Travel required (up to 30–40%) for client stewardship meetings, onsite events, and conferences
Strategic, collaborative, consultative, and solution-oriented mindset with a track record of delivering results
Ability to work in the United States; employment eligibility verified through E-Verify

Core Competencies

Demonstrates expertise in national account management and strategic client services, with a strong focus on self-funded health plans and large group benefits administration. Proven ability to engage with C-suite executives, deliver actionable insights from complex data, and drive client satisfaction through effective communication and collaboration.