OCM Change Management Consultant

Responsibilities

• Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization.
• Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change.
• Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives.
• Conduct change impact analysis to tailor change interventions for stakeholder groups that require assistance in adopting new ways of working.
• Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion.
• Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change.
• Scale and pivot as needed to maintain a dynamic organizational change strategy execution.
• Develop a role-based training plan using a proven content development approach.
• Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan.
• Monitor and provide frequent status updates on change management and training activities.

Requirements

• 5-10 years of change management experience, preferably with large‑scale organizational change efforts.
• Digital transformation implementation experience is a plus.
• A solid understanding of how people go through change and the change process.
• Experience with ADKAR and PROSCI certification is a plus.
• CCMP credentials is nice to have.
• Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile.
• Exceptional written and verbal communication skills, along with excellent active listening skills.
• Strong analytic, problem‑solving, and decision‑making skills.
• Ability to work effectively at all levels in an organization and work with and through others.
• Ability to influence others and move toward a common vision or goal.