Operations Business Analyst

CWS Hygiene is the market leader in sustainable hand and washroom hygiene and a true pioneer in our industry. You've probably already come across us in the washrooms of an airport, on a floor mat at the entrance of an office building, or at a service station. Our solutions are present everywhere in daily life: in educational institutions, retail, industry, as well as in hospitality and gastronomy. In Germany, around 1,500 colleagues serve more than 65,000 existing customers every day. And we want to continue growing with you on our team!

For our Hygiene International division , ideally at one of our locations in Dreieich near Frankfurt or Duisburg , we are looking for a

Operations Business Analyst (m/f/d)

Ref. No.: JR

Your tasks as Operations Business Analyst (m/f/d)

As a Operations Business Analyst , you act as the analytical right hand to the Group Director. You transform complex, cross-country data into meaningful business insights, enabling leadership to make informed decisions across Operations, Logistics, Fleet, and Commercial topics. Working independently, you combine recurring reporting with deep‑drop analyses, helping shape strategic initiatives across our European business.

Your role with us as Business Analyst -- Operations (m/f/d)

• Analyzing, cleaning, and interpreting large datasets from multiple countries and systems to generate actionable business insights
• Conducting ad‑hoc analyses and translating complex business questions into clear recommendations for senior leadership
• Designing, maintaining, and continuously improving dashboards and recurring reports, primarily in Power BI
• Identifying data quality issues and driving improvements to reporting processes and operational transparency
• Writing and optimizing SQL queries to extract, combine, and analyze business data efficiently
• Leveraging AI and LLM tools to automate analytical workflows and improve reporting efficiency
• Presenting analytical findings and business recommendations to the Group Director and other senior stakeholders

What You Bring

At CWS Hygiene, we value not only professional skills but also cultural fit. You are curious, analytical, and enjoy working independently in a dynamic, international environment.

• University degree or strong internship experience in Analytics, Consulting, Finance, Operations, or a related field
• Hands‑on experience with SQL, Excel, and Power BI or comparable business intelligence tools
• Experience working with larger datasets and transforming data into meaningful business insights
• Practical experience using AI and LLM tools to improve analytical workflows and reporting
• Independent, structured, and solution‑oriented working style with the ability to manage ambiguous tasks
• Strong communication skills with the ability to present analytical findings to non‑technical stakeholders
• Fluent business English skills; German language skills are considered an advantage

What's in it for you?

• Attractive compensation package including bonus
• 30 days of vacation
• Hybrid working model
• High visibility and direct collaboration with the Group Director and international leadership teams
• Broad exposure to strategic projects across a 15-country European organization
• Employee benefits such as company pension scheme, JobRad (bike leasing), corporate benefits, and more
• Structured onboarding and regular team‑building activities and company events to strengthen collaboration and team spirit

About CWS Hygiene

With innovative, sustainable, and digitalized service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and public spaces. Our rental‑based circular economy model contributes to a healthier and safer future. In Germany, more than 1,500 employees support over 65,000 customers, with a total workforce of around 4,000 across Europe. CWS Hygiene operates in 15 European countries and is owned by Franz Haniel & Cie. GmbH.

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