Operations – Engagement Manager (m/f/d) – Germany

Performance Transformation | Operations – Engagement Manager (m/f/d) – Germany

The Operations team (within the Performance Transformation practice) assists our clients to shape the future of their operations so that they can achieve their strategic goals and deliver sustainable and industry‑leading business performance. Our approach to Operations is focused on sustainable impact, not only reducing costs, but setting up solid foundations for comprehensive transformation, best‑in‑class digital tools & processes, environmental transition and maximized attractivity of talents. Our Core work is divided into 4 pillars:

Value Sourcing/Procurement

Address the complete external spend to generate high bottom‑line impact while sustainably transform the operating model.

Supply Chain

Develop innovative and impactful solutions to increase the performance and results of our clients’ supply chain processes and networks. The focus is on innovative, digital solutions like Digital supply chain, Blockchain, agile network design, digital S&OP processes, end‑to‑end supply chain transparency, intelligent distribution logistics, advanced Supply Chain forecasting and Industry 4.0.

Manufacturing and Process Operations

Help our clients meet the challenges of their environment and turn their operations into a decisive competitive advantage.

Digital Operations

Apply various advanced analytics methods and machine learning models to drive our clients’ operation to the next level of performance.

What You Will Do

Experienced professionals bring us the know‑how to make lasting change for our clients and our company. We position ourselves as a pure player in strategy consulting. We provide deep industry‑and discipline‑specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non‑competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.

ENGAGEMENT MANAGERS are the on‑scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem‑solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.

What You Will Bring

• At least 5 years of relevant experience, ideally with a top‑tier strategy consulting firm (or similar organization) with a focus on operations


• Strong analytical and synthesis skills and ability to conduct and leverage sophisticated analyses to identify trends, draw conclusions and present recommendations


• Outstanding written and verbal communication skills in both formal and informal settings


• Fluency in English and German language is required


• An undergraduate or advanced degree from a top academic program


• Willingness to travel


• Know how to take the initiative, seeking out opportunities to learn new skills and put the ones you’ve already got to good use


• Not just intelligence, but creativity too: you’ll be ready to come up with novel ideas to solve our clients’ biggest problems


• Have an aptitude for analytical work, like sniffing out clues in massive data sets or hunting down the key issues in a hugely complex challenge


• A willingness to work fluidly and respectfully with our incredibly talented team

OLIVER WYMAN VALUES

We create breakthroughs to achieve the amazing

Be brave

We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities.

Lead with heart

We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance.

Strive for breakthroughs

We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions.

Work as one

We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements.

Own our impact

We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society.

You can find out more about our values here

Balanced lives

We value people whose lives balance work and non‑work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project‑based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input‑based culture, have respect for people’s personal decisions, and believe that one’s workload must be sustainable. We seek balance for ourselves and our colleagues.

Equal Opportunity & Diversity

Oliver Wyman is an equal opportunity employer.

Our commitment to diversity is genuine, deep and growing. We’re not perfect yet, but we’re working hard right now to make our teams balanced, representative and diverse.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh offers hybrid working arrangements that provide both the flexibility of mobile working and the benefits for collaboration, personal connections and professional development of working in the office. Employees are authorized to work remotely. If needed, some teams also schedule weekly “anchor days” where the entire team meets in person at the site office.