Operations Lead (m/f/d) - Fulfillment & Logistics

Stellenbeschreibung:

Intro

Making healthy eating effortless - with plant-based, chef-crafted meals that deliver maximum nutrition, flavour, and convenience. At Every, we help people reach their health goals while protecting the planet. Our vision goes beyond quick fixes - it's about sustainable wellbeing.

We are a fast-growing food company operating both D2C subscriptions and B2B channels, currently across DACH and BNL, and growing rapidly 100% YoY.

We’re looking for an Operations Lead (m/f/d) - Fulfillment & Logistics for the Operations team to own and scale the downstream supply chain across Europe, ensuring a seamless customer experience while building the operational foundation for our next stage of growth.

Your responsibilities

You own the end-to-end downstream supply chain - from inbound deliveries at our fulfillment centres through pick & pack, outbound logistics, and last-mile delivery.
You manage and continuously improve the performance of our outsourced fulfillment partners across Europe, ensuring high service levels, quality, and operational excellence.
You drive delivery performance by optimising linehaul operations, last-mile logistics, routing, and cost efficiency.
You define, monitor, and improve logistics and fulfillment KPIs while identifying opportunities to increase scalability, reliability, and operational efficiency.
You support the expansion of our fulfillment network by launching new fulfillment centres and logistics hubs as the business grows.
You lead and develop the Fulfillment & Logistics function, building scalable processes, strong partner governance, and a high-performing team.
You own the operational P&L (CM2) and drive continuous margin improvements through operational optimisation and supplier negotiations.

What you bring

Core requirements

You have 8+ years of experience in operations, logistics, fulfillment, or supply chain management.
You have hands‑on experience managing outsourced fulfillment centres and logistics service providers.
You bring a strong understanding of last‑mile delivery networks and multi‑site logistics operations.
You have a proven track record of scaling complex physical operations in a fast‑growing environment.
You are highly analytical and enjoy solving operational challenges using data and structured problem-solving.
You have experience managing external partners through KPIs, SLAs, and performance reviews.
You enjoy working cross‑functionally with teams such as Product, Tech, Finance, and Commercial.
You are a hands‑on leader who enjoys building scalable systems, improving processes, and developing teams.
You are fluent in both German and English.

Nice to have

Experience in D2C, food, FMCG, e‑commerce, or subscription businesses.
Experience owning operational budgets or logistics P&L responsibility.
Experience supporting international expansion or launching new fulfillment locations.