Operations Manager – Mobile Nursing Services

Responsibilities

• Ensure and lead the assigned region
• Collaborate with the on-site team, the Alloheim Mobile management team and the Alloheim Group central administration
• Conduct regular target-setting and feedback meetings with the station leadership teams
• Staff development
• Ensure process adjustments and consistent structures
• Define and further develop concepts, standards and methods to ensure smooth operational processes
• Responsible for ensuring quality management in coordination with the QM representatives
• Joint use and further development of the in‑house IT‑supported routing and scheduling system
• Handle and implement projects in cooperation with executive management
• Strategic development of the outpatient services, e.g. monthly reports on status and performance, root‑cause analysis of budget variances (KPI management)
• Ensure the application and compliance of all relevant legal regulations and requirements within the region

Requirements

• University degree in Nursing Management, Health Management or a related field
• Experience in controlling/financial management of multiple outpatient nursing services
• Customer‑oriented, team‑oriented, confident and solution‑focused working style
• Knowledge of controlling for all processes of outpatient services
• Enjoys travel and development activities
• Valid driving license (Class B) required
• Willingness to travel required

Hard Skills

• financial management
• controlling
• KPI management
• quality management
• process adjustments
• operational processes
• routing and scheduling systems
• project management
• concept development
• standards development

Soft Skills

• customer-oriented
• team-oriented
• confident
• solution-focused
• staff development
• collaboration
• leadership
• communication
• feedback
• strategic development

Certifications & Qualifications

• university degree in Nursing Management
• university degree in Health Management
• valid driving license (Class B)

Industry Keywords

• outpatient services
• legal regulations
• healthcare management
• budget variances
• target-setting
• performance analysis
• process compliance

Tools & Technologies

• IT-supported systems
• scheduling systems