Operations Manager | Payroll Migrations

In this role you will lead Deel Local Payroll (DLP) migration efforts and drive cross-functional collaboration to keep complex migrations on track. You will work with product, engineering, compliance, and operations to resolve issues and improve processes. A portion of your time is devoted to AI-enabled automation and process improvements that scale migration workflows. You’ll report to leadership with clear, honest updates and own the end-to-end migration program.

• Stock grant opportunities
• Optional flexible working office membership
• Total rewards programs
• Equal-opportunity employer
• Disability accommodations on request

• Manage day-to-day operational workflows and identify efficiency improvements
• Support automation initiatives to reduce manual processes and improve accuracy and speed
• Partner with cross-functional teams to streamline tools and processes for internal and customer use
• Ensure adherence to operational controls, compliance requirements, and risk management practices
• Contribute to fraud prevention and regulatory alignment efforts with strong standards
• Monitor operational performance metrics and escalate risks or gaps to leadership
• Drive customer-focused process improvements to enhance turnaround times and escalation handling
• Expand and improve self-service options to reduce manual support
• Implement regular feedback loops to capture insights and inform continuous improvement
• Coordinate readiness for new product or market launches with cross-functional stakeholders
• Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption
• Track and report operational outcomes with insights and recommendations
• Execute operational projects and strategic initiatives with senior leaders

• 5+ years of operations experience in fast-paced environments (Tech/FinTech start-up a plus)
• Experience leveraging AI and automation tools to improve workflows
• Experience partnering with product and engineering to identify gaps and prioritize solutions
• Experience with data mapping and reconciliation across systems
• Ability to manage and mentor small to mid-sized teams
• Strong problem-solving and detail orientation with a solutions mindset
• KPI-driven with experience tracking and improving performance metrics
• Exposure to process automation and operational tooling
• Background in FinTech, consulting, banking, or fast-paced start-ups preferred
• Strong analytical skills with ability to turn data into actionable insights (SQL a plus)
• Collaborative team player with high energy and bias for action
• Payroll or payment systems background a plus

• collaborative team player
• high energy and bias for action
• strong communication and reporting
• AI and automation tooling
• data mapping and reconciliation
• SQL (plus)