Operations Officer Underwriting

Stellenbeschreibung:

Job Summary

To plan, manage and monitor the implementation of underwriting activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

Vetting of loan/Credit Card applications

Receive loan application to be scored, verify signature of branch manager, acknowledge receipt and return acknowledged schedule to the branch.
Vet all loan applications by checking that all supporting documents have been received and verifying that loan applications have been properly completed.
Check data captured by Personal Banker / Relationship Manager line by line and authorize on the system if all items have been captured correctly.
Release the results of the credit scores (fates) to the branches through e-mail.
For overrides for appeals as instructed by the Head of Retail Credit. Update the fates sent to the branches.
Received credit card applications through Sybrin for vetting.
Underwriting Log Sheet is updated.
Retrieve CIS Report from the CBS portal.
As RM for IRM, ensure archiving, BLOR, Clean Desk, RM snap Check are performed as the IRM policy.

Control

Undertake snap checks / RCA as assigned by the Head of Underwriting.
Monitor workflow in Ebox queue.
Participate in audits as instructed by the Head of Underwriting.

Query Resolution

Receive queries from the query centre in operations and occasionally directly from branches. Investigate the issues and respond directly to the source.
Escalate only queries that cannot be resolved directly to the Head of Underwriting.

Risk And Control

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.
Understand and manage risks and risk events (incidents) relevant to the role.