Operations Specialist Integrated Logistics (m/f/d)

It’s more than a job—when you work in Freight Logistics and Operations at Kuehne+Nagel you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As an Operations Specialist, you’ll be based at our customer’s site in Dahlewitz near Berlin, managing daily transport operations from order fulfillment to shipment visibility and issue resolution. As the key contact for our customer, you’ll collaborate closely with internal 4PL teams and external transport providers to deliver a seamless service experience. Ready to take ownership and make an impact? Apply now and join our team!

How you create impact

• Act as a main contact for the services in scope
• Coordinate transport services for customer orders, using transport management systems. Handle exceptional & special transport requests
• Select transport modes, logistics service providers (considering the agreed selection parameters) to ensure on‑time pick‑up and delivery service in full
• Execute administrative tasks (e.g. cost allocations, effort reporting) and prepare/send standard reports (e.g. document monitoring & forecast)
• Execute event monitoring services to guarantee agreed delivery service. Check and open deviation reports based on event monitoring
• Issue or receive as well as respond to deviations reported, by identifying root cause, causing party and proposing corrective actions
• Recognise and escalated operational issues impacting the service in time to your management
• Show ownership within the area of responsibility and execute tasks with expected level of pro‑activity, productivity & performance

What we would like you to bring

• At least 3-5 years of working experience in the logistics and forwarding environment
• Knowledge & understanding of at least airfreight and another transport mode (Road, Sea)
• Strong customer service orientation and ability to understand and execute new processes
• Ability to fulfil time‑critical tasks, keep schedules and deadlines
• Fluent English and conversational German language skills, both written and spoken
• Distinct process understanding as well as an independent and structured way of working
• High flexibility and openness to standby‑service to cover a 24/7 high class service together with your international team

What's in it for you

• Compensation: Performance‑based salary, holiday pay, Christmas bonus, as well as success and profit sharing, plus 30 days of annual leave
• Health & Well‑being: Sports and wellness programs, supplementary company health insurance, bike leasing via JobRad, counselling services (e.g. work‑life balance), and location‑specific initiatives
• Capital Formation Benefits: Financial support for long‑term savings, including retirement plans, savings schemes, and investment funds
• Career Development: A wide range of training opportunities for professional and personal growth, such as language courses and development programs
• Employee Discounts: Exclusive offers and discounts with numerous partner companies in areas such as fashion, leisure, electronics, home & living, and more
• Team Culture: A collaborative working environment within a large organisation, complemented by team and company events

Who we are

Logistics shapes everyday life — from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Vielfalt und Chancengleichheit sind bei Kühne+Nagel fest in unserer Unternehmenskultur verankert. Unser Miteinander wird getragen von Respekt vor der Einzigartigkeit jedes einzelnen – unabhängig von Geschlecht und Geschlechtsidentität, den körperlichen und geistigen Eigenschaften, der Religion und Weltanschauung, der sexuellen Orientierung, der sozialen oder ethnischen Herkunft, Nationalität und Alter. Wir glauben an die Innovationskraft der Vielfalt in unseren Teams. Inspired by people – inspired by you? Wir freuen uns auf Sie!