Partner Development Manager - MSP

Overview

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. We foster a culture of performance and recognition, enabling our employees to do the best work of their careers. This position is open to remote employees in Munich, Germany with the flexibility to work from home full-time. If you travel to a Center of Energy, you can work from our office spaces while staying connected with your team.

What You'll Do: LogicMonitor is the AI-first hybrid observability platform powering the next generation of digital infrastructure. It delivers visibility and actionable intelligence across on-premises, cloud, and edge environments to help IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences.

The mission of the Partner Development Manager, MSP is to support the growth and retention of LogicMonitor’s Managed Service Provider ecosystem by developing foundational partner management and sales skills. This role focuses on supporting strategic MSP relationships, contributing to new partner sourcing efforts, and assisting in expansion and renewal activities to drive annual recurring revenue (ARR). The role operates within a targeted coverage model and builds product, partner, and sales expertise toward eventual ownership of MSP partners and sales motions.

Key Responsibilities

• Partner Support & Account Execution: Support a defined set of MSP partners; assist with expansion and renewal activities, including deal preparation, quoting, and follow-up; maintain accurate pipeline, activity tracking, and opportunity updates within LogicMonitor’s CRM; partner with Sales Engineering and cross-functional teams to support partner engagements and deal execution.
• New MSP Sourcing & Pipeline Development: Participate in prospecting activities to identify and engage potential MSP partners through outbound efforts, BDR collaboration, and targeted outreach; qualify inbound and outbound opportunities and assist in advancing them through early sales stages; support full sales cycles by coordinating discovery, demos, and follow-up activities.
• Partner Engagement & Enablement: Build relationships with MSP partners by understanding their business models, service offerings, and growth objectives; support partner adoption of LogicMonitor by assisting with enablement activities, dashboards, reporting, and value-oriented touchpoints; monitor partner engagement and adoption signals, escalating risks or opportunities to senior team members.
• Sales Methodology & Skill Development: Learn and apply LogicMonitor’s sales methodology across acquisition, expansion, and renewal motions; develop foundational skills in discovery, value-based selling, forecasting, and stakeholder engagement; actively participate in coaching, training, and enablement to progress toward greater ownership and responsibility.

What You'll Need

• 6+ years of experience in sales, partner management, business development, or customer-facing roles.
• Interest in SaaS, MSPs, and technology-driven business models.
• Strong written and verbal communication skills.
• Ability to learn and articulate product value to both technical and business audiences.
• Highly organized with attention to detail in CRM usage, forecasting inputs, and follow-through.
• Coachable mindset with a strong desire to grow into a closing role.
• Collaborative, team-first approach with a commitment to shared success.
• Experience using AI tools to enhance productivity, innovation, or problem-solving.

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LogicMonitor is an Equal Opportunity Employer. At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated and all employees feel inspired and supported to contribute their best. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Know your rights: workplace discrimination is illegal. Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process, please submit a request via the Accommodation Request Form. Read LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision for more details.