Partner Solutions Engineer

Requirements

• 6+ years in pre-sales or solution architecture, ideally within the observability space
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• Located in the US
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• Strong experience selling SaaS software across the APJ region
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• Proven use of MEDDIC or similar qualification frameworks
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• Excellent communication and interpersonal skills—especially in remote, global teams
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• Demonstrated ability to operate in a fast-paced, ambiguous, startup environment
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• Strong judgement, leadership, and problem-solving abilities
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• Passion for education, enablement, and helping others succeed technically
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• (Desirable) Background in OSS-first companies
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• (Desirable) Experience with Grafana, Prometheus, and Loki
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• (Desirable) Solid understanding of observability and cloud-native tooling
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• (Desirable) Hands-on experience deploying and operating Kubernetes
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• (Desirable) Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience)
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• You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity

What the job involves

• Grafana Labs is seeking a Partner Solutions Engineer to join its high-growth startup environment and help scale its worldwide partner ecosystem
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• As a trusted technical advisor to partners, you'll be instrumental in enabling partner success through education, enablement, and direct engagement
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• You’ll sit at the intersection of sales, engineering, and training—supporting a range of partner motions from direct sales to co-selling models
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• Partnering with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to partners
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• Leading technical engagement with partners to drive deal progression and close opportunities
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• Delivering product demos, technical presentations, and hands-on enablement sessions
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• Shaping and expanding the reach of Grafana Partner University across multiple partner personas
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• Collaborating with internal teams to provide product and competitive feedback
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• Supporting selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners
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• Running high-impact workshops and 1:1 training to generate and progress pipeline
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• Travelling up to 50% to support partner engagements