Patient Experience Coordinator (Eastern Time) (Fully Remote)

• Own patient outreach and engagement through calls, texts, and emails.
• Provide concierge support for technical issues and navigation.
• Ensure operational excellence by verifying data and documenting workflows.

Requirements:

• Bachelor's degree in a relevant field (e.g., Social Work, Communications, Health Sciences).
• At least 6 months of internship or work experience in service-first roles.
• Background in high-touch customer-facing environments like hospitality or retail.

Culture:

• Mission-driven focus on revolutionizing cardiovascular care.
• Fast-paced, agile environment with remote-first flexibility.
• Commitment to diversity and equal opportunity employment.

Heartbeat Health is the leading virtual-first cardiovascular care company, providing patients with convenient heart care through telemedicine and AI-powered insights. The company is a remote-first organization that values diversity, agility, and mission-driven work, employing a team of cardiologists, practitioners, nurses, and coordinators.