People and Culture Operations Specialist

Responsibilities

• Maintain and update employee records accurately and confidentially in HR systems (e.g., HRIS) and physical files.
• Ensure all documentation is complete and compliant with relevant legislation.
• Provide guidance and support on P&C operational matters and new initiatives.
• Facilitate the onboarding process for new hires, including preparing orientation materials, coordinating induction sessions, and ensuring all necessary paperwork is completed.
• Drive employee experience initiatives to foster a positive work and culture environment including welfare programmes and team building initiatives.
• Support data analysis of employee experiences, including conducting surveys, analysing feedback and results, and contributing operational insights to inform improvements.
• Facilitate implementation and communication of HR policies and procedures, ensuring employees have access to relevant HR information and providing guidance on HR‑related queries.
• Deliver a positive HR experience by partnering with stakeholders and managers to understand needs, provide clear guidance, and resolutions.
• Provide administrative support for employee relations activities, including scheduling meetings, preparing documentation, and assisting with investigations as required.
• Generate HR‑related reports as needed, such as headcount reports, turnover statistics, and training summaries.
• Assist in the analysis of HR data to identify trends and insights.
• Identify areas for continuous improvement in the scope of processes, knowledge content, procedures, workflows, and industry best practices.
• Drive end‑to‑end P&C projects from requirements gathering, identifying risks and issues, communicating with relevant stakeholders, and delivering successful project execution.

Requirements

• 4+ years experience in People & Culture, Human Resources, or Operations.
• UK legislation understanding would be beneficial.
• Proven track record in a centralized, global People & Culture team.
• Prior experience using HRIS systems and Google Suite (docs, sheets, gmail).
• Excellent organisational and time‑management skills with the ability to prioritise tasks and meet deadlines.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Understanding of United States and United Kingdom employment legislation and HR best practices.
• Excellent interpersonal and relationship‑building skills.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Proactive and self‑motivated with a strong work ethic.
• Willingness to work outside of normal working hours from time to time, to facilitate global support.

Core Competencies

Demonstrates expertise in People & Culture operations, including HRIS management, employee onboarding, and compliance with UK and US employment legislation. Proven ability to analyse HR data, drive employee experience initiatives, and deliver effective communication and support to stakeholders.