Permanent Global Customer Service Specialist - SAP & Stock

Fidia Pharma GmbH in Monheim am Rhein seeks a Customer Service Specialist (m/f/d) to manage inquiries and orders by phone and email, maintain customer master data in SAP, process orders, handle complaints, and coordinate with Sales, Logistics and Warehouse teams to ensure accurate data and timely delivery.

Fluent German and English are required, with a commercial/administrative qualification and prior customer service experience.