Pre-Sales Solutions Architect – ANZ

Responsibilities

• Manage Projects to integrate Blackwall products and solutions into client and partner environments.
• Assess current systems architecture and collaborate with Architect and Developer teams to recommend solutions or improvements.
• Resolve technical issues as they arise and design, modify, and test technical solutions.
• Provide guidance to development teams and clients, informing stakeholders about technical issues and assessing the business impact of technical choices.
• Update stakeholders on product development processes and interact directly with clients to understand their needs, challenges, and requirements.
• Analyze client systems or processes to identify opportunities where Blackwall solutions can add value.
• Conduct product demonstrations and presentations to showcase Blackwall products' functionality and how they address client needs.
• Collaborate with sales teams to outline proposed solutions, emphasizing both technical aspects and business value.
• Provide ongoing third-level technical support to partners, addressing questions, concerns, and technical issues.

Requirements

• Minimum of 5 years of progressive experience in the Infrastructure, Hosting or E-Commerce field, preferably as Sales Engineer or Solutions Architect with Customer focus
• Good exposure in web-hosting, firewalling and web-traffic management.
• Comfortable working in a startup environment with commitment to our shared success.
• Willingness to take ownership of projects and problems and drive timelines and manage deliverables.
• Exceptional communication skills with the ability to build and maintain strong client and partner relationships.
• Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.
• Self-motivated individual contributor who can also excel as a team player.
• Strong analytical and problem-solving skills.