Principal Customer Value Manager (m/f/d)

About Buynomics:

“What will customers buy?” This is the essential question driving all commercial decisions. At Buynomics, we have developed Virtual Customer technology to answer this question 100x faster and with unmatched precision. Our platform replaces gut-driven decisions and outdated tools like spreadsheets, empowering companies to make data-driven, transparent, and customer-focused commercial choices.

As the operating system for commercial decision-making, Buynomics provides businesses with a unified source of truth to tackle their market-facing challenges—from pricing to product offers, promotions, and more. Leveraging large-scale simulation technology, we digitize customer behavior to predict purchasing decisions in any environment. Our clients use Buynomics to optimize their portfolios, pricing strategies, promotions, trade terms, and beyond.

We are searching for a Principal Customer Value Manager (m/f/d) to lead partnerships with multinational corporations, champion product adoption, and enable data-driven decision‑making through the innovative Buynomics solution.

What you’ll do:

• Customer Partnership Leadership: Build and nurture strong relationships with a portfolio of multinational clients, acting as their primary contact and strategic advisor.
• Product Adoption & Success: Drive customer success with Buynomics by enabling the adoption of our solution and ensuring its value across their organization.
• Strategic Growth Opportunities: Plan and implement up‑selling and cross‑selling strategies to expand product usage across departments, users, and business units.
• Client Education: Conduct onboarding sessions, tool training workshops, and strategic sparring sessions, empowering clients with knowledge and best practices for revenue growth optimisation.
• Team Coordination: Lead and coordinate the efforts of Customer Value Specialists, ensuring a seamless service experience for clients.
• Customer‑Centric Innovation: Identify client needs and collaborate with internal teams to prioritise and deliver impactful product enhancements.
• Collaborative Initiatives: Partner with Solution Engineering, Sales, and other teams on data‑driven and upsell‑specific initiatives to further customer success.

What you’ll need:

• At least 5 years in revenue growth management (RGM), consulting or a similar high‑performance environment.
• A customer‑first mindset with a knack for solving complex challenges.
• Strong skills in project management, self‑management, and stakeholder alignment.
• Experience with use of AI tools
• Advanced knowledge of PowerPoint and Excel, with an affinity for quantitative data.
• Exceptional verbal and written communication skills and a passion for client engagement.
• A degree in business, economics, or a related field.
• Fluency in English; another European language is a plus.
• A proactive attitude with a desire to make a difference from day one.

What we offer:

• Dynamic Environment: Join a truly international and diverse team where your ideas matter.
• Flexible work options: Remote within Germany, with occasional visits to our Cologne HQ or Barcelona office, or a hybrid setup based in our Cologne office.
• Learning Budget: Take advantage of our employee development and education budget to enhance your skills.
• Local Language Classes: Participate in language lessons to support your integration and personal development.
• Urban Sports Club Membership
• Deutschlandticket
• Personal and professional growth opportunities
• Regular company events

Buynomics is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, colour, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. We’re a diverse team in so many ways, and we love it that way.

Data Privacy Notice

By applying for a position at Buynomics, your personal data will be processed for recruitment purposes in accordance with applicable data protection laws. For applicants in the European Economic Area, processing is based on legitimate interests and pre‑contractual necessity pursuant to GDPR Art. 6(1)(b) and (f). We may use AI‑assisted tools to support application review; these tools do not make final hiring decisions and will not be used to train AI models without your explicit consent. We retain application data for six (6) months. You have the right to access, rectify, or request deletion of your data, and to lodge a complaint with your supervisory authority. To exercise these rights, contact California residents may have additional rights under the CCPA; contact us at the same address to exercise them.

By applying, you confirm you have read our Privacy Policy.