Process Excellence Consultant

In this role you will drive AI-enabled process reinvention and operating-model redesign for clients across industries. You will produce trend analyses, benchmarking, and change-impact assessments to reveal opportunities and guide transformation. You will design future-state processes with AI integration points and define human–machine interaction, handoffs, and adoption plans. You will work with cross-functional teams to deliver AI-assisted analytics and platform solutions, contributing to a knowledge library and continuously updating domain expertise.

• Conduct AI-enabled trend and benchmarking analyses to position client relative to peers
• Design future-state process specifications including AI integration points and human–machine interactions
• Support delivery of digital and platform solutions across operations
• Build analytical frameworks and AI-assisted visualizations for data-driven assessments
• Develop change-impact assessments using AI-assisted organizational analysis tools
• Apply industry/domain knowledge to improve reinvention designs and domain playbooks
• Contribute to reference library and continuous learning in AI tools and methods
• Apply AX Design principles to specify AI agent behaviors, autonomy, and handoffs in redesigned processes

• Experience in process excellence, process redesign, or management consulting
• Experience producing industry or function trend analyses, benchmarking outputs, or change-impact assessments
• Experience using AI-assisted analytics or benchmarking tools
• Experience integrating AI and automating business process design
• Project delivery experience in consulting or relevant industry domain
• Strong data analysis skills and ability to translate findings into structured recommendations
• German language proficiency at C1 level or higher

• Client-facing consulting experience
• Strong analytical communication in business terms
• Continuous learning mindset
• AI-assisted analytics, visualization, or benchmarking tools
• Building agents or AI-enabled solutions
• AI design principles for agent behaviors and handoffs