Process Mining & Workflow Redesign Manager (m/f/d)

As a senior contributor, you will drive AI-enabled process optimization across HARMAN by defining process mining methods, setting standards for AI-native workflows, and building baselines to unlock automation. You’ll blend process architecture, analytics, and transformation to identify bottlenecks and deliver measurable improvements, coordinating with AX teams for implementation. Your work spans business and technology, fostering cross-functional collaboration and enterprise-wide impact. This role offers the chance to shape transformation at scale within a global, innovation-driven company.

• hybrid work environment
• employee discounts on products
• learning and development opportunities
• inclusive and diverse workplace

• Define and maintain enterprise standards for process mining, workflow analysis, and AI-native workflow design.
• Conduct data-driven assessments to identify bottlenecks, inefficiencies, and automation opportunities.
• Establish baseline requirements, performance metrics, and KPIs to support continuous improvement.
• Design future-state workflows leveraging AI, automation, and digital capabilities to improve efficiency and user experience.
• Develop process architectures, value-stream maps, and workflow blueprints for enterprise transformation.
• Partner with stakeholders to analyze current-state processes and prioritize opportunities by impact and feasibility.
• Facilitate redesign workshops and change discussions to align on future-state solutions.
• Collaborate with divisional AX teams to transition opportunities into backlogs and execution plans.
• Develop reporting and dashboards to measure process performance and realized improvements.
• Continuously improve process mining methodologies and workflow design standards.

• Bachelor’s degree in Business, Industrial Engineering, Operations Management, Information Systems, or related field with 8+ years of experience in process improvement or transformation.
• Strong expertise in process mining, workflow analysis, process architecture, value-stream mapping, and redesign methodologies.
• Experience applying Lean, Six Sigma, or continuous improvement to achieve measurable outcomes.
• Strong analytical skills with ability to translate data into actionable recommendations.
• Proven ability to lead cross-functional initiatives and drive organizational change through process transformation.

• cross-functional collaboration
• stakeholder alignment
• analytical thinking
• process mining
• workflow design
• Lean Six Sigma