Product Designer / プロダクトデザイナー

About PayPay

PayPay is a FinTech company that has grown to over 70M (as of July 2025) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries.

OUR VISION IS UNLIMITED_

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. We are looking for people who can embrace this challenge, refresh the product at breakneck speed and promote PayPay with professionalism and passion.

※ Please note that you cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation.

2018年にサービスを開始してから約7年でユーザー数7000万人を突破したフィンテック企業であるPayPayは約50か国の国と地域から集まった多様なメンバーで構成されています。

OUR VISION IS UNLIMITED_

我々は自分たちの想像を超える未来を創るためにあえて明確なビジョンは必要ないと考えています。常にDay1であるスタンスを忘れずに、誰もが想像できないようなビジョン（未来）を実現していくのがPayPayです。 この壮大なビジョンに前向きに取り組み、他社に真似できない圧倒的なスピードでプロダクトを磨き上げ、日本のキャッシュレス決済、またそれを使用した金融ライフプラットフォームとしての普及を一気に推進することにプロフェッショナルとして情熱を持って取り組み、自ら課題発見し、周囲と協力して新しい価値創出を共に推進する仲間を募集します。

※ PayPay株式会社へご応募いただく際にはPayPayカード株式会社、PayPay証券株式会社へ併願応募はご遠慮いただいております。ご了承ください。

Job Description

You will be joined to the Product Design Team at PayPay Bank. PayPay Bank’s services go beyond simply managing assets and savings; they are designed to support users at key moments in their lives, such as when making major purchases or managing retirement savings. Product designers deliver an optimal user experience at these crucial touchpoints in users’ lives, helping to improve their day-to-day lives.

※ After joining the company, you are expected to be seconded to PayPay Bank as a member of the above project.

Background of Recruitment

With rapid business growth, the number of employees is also expanding rapidly, and strengthening the organizational structure for business growth is an urgent task.

Job Responsibilities

You will join the project to work alongside Product Managers, engineers and senior product designer to develop new features and improve existing ones, prioritizing the user experience above all else. This role offers various opportunities to take on challenges in delivering a brand-new banking experience to users.

• Comprehensive UX/UI Design: End-to-end design for the PayPay Bank consumer app, mini-apps within the PayPay app, web services, LINE mini-apps, and PayPay Bank corporate apps/web services
• Concept Development: Create design concepts using frameworks such as user personas and customer journey maps
• Design Execution: Produce UX flows and UI designs based on established concepts
• Research & Analysis: Conduct quantitative and qualitative research and analysis using surveys and interviews
• Optimization & Design Systems: Propose improvements based on data from numerical analysis tools, and manage/maintain the design system

Attractiveness of This Position

① Influence on a Massive User Base

PayPay Bank serves over 10 million users (as of April 2026). Immediately following a service release, you will receive direct user feedback and see the impact of your work, allowing you to truly feel the scale of your influence.

② Growth Opportunities

You will stay at the forefront of the rapidly evolving online banking industry, learning the latest technologies and trends to fuel your professional development. Furthermore, you will have opportunities to collaborate and exchange insights with designers across the group—including PayPay, PayPay Card, and PayPay Securities—giving you access to a wealth of fintech expertise and cross‑industry trends.

③ Opportunities for Challenge

As of June 2025, our organization has transitioned to an environment that enables more user‑driven product development. Proposals regarding workflows and design ideas aimed at delivering superior UX are highly welcomed, offering ample room for creative and strategic challenges.

Required Experience/Skills

• 3+ years of professional experience in UX/UI design for mobile applications (iOS/Android) and mobile web.
• Practical proficiency in UX/UI design using Figma and Adobe tools.
• Proven track record in product releases, effectiveness measurement (analytics), and iterative improvement.
• Business conversation level in Japanese.
• 3年以上のモバイルアプリ（iOS/Android）、モバイル WebのUX/UIデザインの実務経験.
• Figma、Adobeを用いたUX/UIデザインの実務経験.
• プロダクトのリリース、効果測定、改善の実務経験.
• ビジネスレベルの日本語会話.

Desired Experience/Skills

• Practical experience applying HCD (Human-Centered Design) or Design Thinking methodologies.
• Experience facilitating design workshops.
• Experience conducting user research using both qualitative and quantitative methods.
• Experience operating in-house services.
• Experience leading projects from requirements definition through prototyping to final visual design.
• Experience building and maintaining design systems.
• Conversational level in both Japanese and English.
• HCD（人間中心設計）やデザイン思考を活用したデザインの実務経験.
• デザインワークショップのファシリテーション経験.
• 定性、定量的な調査を用いたユーザーリサーチ実施経験.
• インハウスでの自社サービス運用経験.
• 複数のプロジェクトにおいて要件定義からプロトタイピング、ビジュアルデザインまでを担当した経験.
• デザインシステムの構築、運用経験.
• 日本語、英語の2言語が日常会話レベルで可能.

Desired Candidate Profile

• Adaptable: You are flexible and enjoy taking on new challenges.
• Proactive: You can identify issues independently and have the drive to propose and implement solutions.
• Business‑Minded: You can map out optimal design strategies with a user‑centric mindset while remaining committed to business goals.
• Collaborative: You value teamwork and can communicate smoothly with colleagues across different functions.
• Leadership: You possess the leadership skills necessary to involve those around you and guide projects to a successful conclusion.
• 柔軟性があり、新しいことへのチャレンジが好きな方.
• 自ら課題を発見し、改善方法を提案、実現まで持っていける力のある方.
• ユーザー中心の考え方で最適なデザイン戦略を描き、ビジネスにコミットする意欲のある方.
• チームワークを重視し、他職種とのコミニュケーションを円滑に行える方.
• 周囲を巻き込みプロジェクトを成功に導く高いリーダーシップをお持ちの方.

PayPay 5 senses

• Please refer PayPay 5 senses to learn what we value at work.

Working Conditions

Employment Status

• Full Time

Office Location

• Hybrid Workstyle (flexible working style including Remote and office)
• You will be expected to work both in the office and remotely, in alignment with organizational guidelines and team objectives.

Work Hours

• Super Flex Time (No Core Time)
• In principle, 9:00am-5:45pm + 1h break (actual working hours: 7h45m + 1h break)

Holidays

• Every Sat/Sun/National holidays (In Japan)/New Year’s break/Company‑designated Special days

Paid leave

• Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
• Personal leave (5 days each year, granted proportionally according to the month of employment). PayPay's own special paid leave system can be used to attend to illnesses, injuries, hospital visits, etc., of the employee, family members, pets, etc.

Salary

• Annual salary paid in 12 installments (monthly)
• Based on skills, experience, and abilities
• Reviewed once a year
• Late overtime allowance
• Payroll payment can be changed to digital salary payment “PayPay Paycheck” for an amount set by you

Benefits

• Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
• 401K
• Translation/Interpretation support
• VISA sponsor + Relocation support

Other Information

• PayPay Inside-Out (Corporate Blog) /JP
• PayPay Inside-out (Corporate Blog) /ENG
• PayPay Product Blog/JP
• PayPay Product Blog /ENG
• PIVOT動画：PayPayが仕掛ける金融革命