Product Owner (All Genders)

Overview

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together – so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Role

Job Title: Product Owner for CPM (Central Promotions Management)

Location: Hybrid / Multiple offices

Focus: Own and evolve CPM, a core internal product used by Vendor Managers, Category Managers, Own Brands, CRM, Pricing, and Shop Management to plan, configure, and manage promotions across zooplus and Bitiba markets. Ensure promotions follow the correct workflow, with accurate supplier funding storage, applied compliance rules, and validated articles to enable quality campaigns at scale.

What You’ll Do

• Product Vision & Strategy
  Define and communicate the long-term vision for CPM, ensuring alignment with commercial leaders and product stakeholders. Position CPM as a key component of the Unified Promotion Platform (UPP), supporting consistent promotion logic and data structures. Build and maintain a roadmap covering key promotion mechanics (e.g. funding types, bundles, validation flows).
• Improve Promotion Workflows & Correctness
  Continuously improve the accuracy and consistency of promotion workflows, including status handling, article mapping, and funding setup. Strengthen validation, error handling, and user guidance across CPM. Ensure CPM supports standardized flows aligned with UPP architecture.
• Cross-functional Collaboration
  Act as the main point of contact between commercial teams (e.g. Vendor, Category, CRM, Pricing, Finance) and engineering. Translate business needs into scalable product features. Collaborate with BI, pricing, and product teams to ensure alignment and integration with reporting and systems.
• Backlog Ownership & Delivery
  Own and prioritize the CPM backlog, ensuring alignment with business needs. Write clear user stories and acceptance criteria for key features and improvements. Work closely with engineering and architecture to ensure smooth and consistent delivery.
• Product Quality & Adoption
  Define and track KPIs such as workflow accuracy, data consistency, and stakeholder satisfaction. Support adoption through documentation, training, and change management initiatives.

Qualifications

Experience & Skills

• Solid understanding of the end-to-end promotion cycle (planning, validation, funding, execution).
• Good grasp of billing and funding flows, including supplier funding, promo IDs, and data consistency.
• Experience working with key promotion stakeholders (e.g. Vendor, Category, Pricing, CRM, Finance).
• Ability to quickly understand promo processes, dependencies, and data structures.
• Strong stakeholder management and communication skills.
• Experience with user stories, acceptance criteria, and Agile collaboration with tech teams.
• Analytical mindset with the ability to use data to identify gaps and drive improvements.

Nice to have

• Experience and skills in Product Management or Ownership.
• Familiarity with promotion, pricing, or campaign management tools.

Additional Information

There’s an option to work for 20 days abroad in approved countries. We offer development opportunities, excellent training and support, wellbeing offers, subsidised transport or bike leasing, and a 20% discount across all products. Find out more about the benefits at your local office in our blog posts.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.