Product Owner - Onsite Experience (m/f/d)

Our mission

We are on a mission to save our planet - one second hand product at a time.

As Product Owner - Onsite Experience, you will own the company fashion’s web shop and all associated processes. You will collaborate with a cross‑functional team of stakeholders and engineers to provide our customers with a best‑in‑class shopping experience.

Your mission

• Product Strategy & Roadmap: Co‑create a data‑driven vision and product strategy and translate it into an actionable product roadmap. Define and prioritize initiatives based on business impact, customer value, and technical feasibility.
• Customer Centricity: Develop user‑focused solutions using Design Thinking methodologies and collaborate with UX/UI teams to deliver intuitive, visually appealing interfaces.
• Testing and Analytics: Implement testing frameworks (e.g., A/B testing) and leverage analytics to optimize performance and identify opportunities for improvement.
• Collaboration and Lateral Leadership: Partner with cross‑functional teams, including Engineering, Pricing, and Marketing, to ensure a seamless and consistent customer journey.
• Product Development: Manage technical requirements for product changes in close alignment with the Engineering teams.
• E‑commerce Optimization: Oversee critical e‑commerce functionalities, including product discovery, search, cart, checkout and payments, ensuring they meet localization and compliance needs.
• Growth Support: Collaborate with marketing to enhance customer engagement and retention through personalised experiences and data‑driven strategies.

Your profile

• Experience: At least 5 years of experience as a Product Owner, Product Manager, or in a similar role, including experience in the e‑commerce sector.
• Strategic Capability: Ability to align product strategies with business goals, particularly for internationalisation, customer retention, and conversion.
• Technical Expertise: Experience in e‑commerce product development, particularly search functionalities, conversion rate optimisation, and personalisation. Familiarity with backend and service integrations (e.g., recommendation engines, payment providers, search providers), and data‑driven decision‑making. Familiarity with Shopify is a plus.
• Methodological Proficiency: Skilled in agile methodologies, user testing, and ideation techniques, with experience using analytics tools like Google Analytics and Hotjar.
• Interpersonal Skills: Strong communication and presentation abilities, with experience in leading and motivating cross‑functional teams.
• Analytical Acumen: Expertise in utilising analytics tools to inform decisions and assess performance.
• Customer‑Focused Approach: Ability to apply Design Thinking and user‑centric methodologies to create innovative solutions that address customer needs and pain points.

Benefits

• Flexible working hours: We follow a hybrid work model with 20 in‑office days per quarter to foster important personal interaction while enabling a modern, flexible way of working. The remaining days can be worked from home, and you also have the option to spend up to 6 weeks per year working from countries within the EU. You’ll also benefit from flexible working hours to fit your individual needs.
• Open work environment: We work together in a bright, open‑plan office where even the few existing doors are always open. Our teams are motivated and open to new ideas. Bring your creativity to the table and make things happen! If you need a moment of peace, you can retreat to a cozy corner of the medimops library in the break room, or recharge with a game of foosball, table tennis, or PlayStation.
• Training: The company is only as good as you. That’s why you will find room and budget for your individual professional development with language classes, internal training, conferences, (online) courses and more.
• Individual work environment: Design your ergonomic workspace just the way you like it – with height‑adjustable desks and the laptop of your choice (MacBook or ThinkPad). If things get a bit noisy in the office, your Bose noise‑cancelling headphones ensure uninterrupted focus. If needed, we can also provide you with an ergonomic chair or additional monitors for your home office.
• Reduced ticket for the public transport: Save real money with the Germany or Job Ticket for the Berlin S-Bahn.
• Sport and fitness offers: During the week, you have the opportunity to take part in various sports activities. Whether it's online training, massages, or stretching at your desk – there's something for everyone. You can also get a discounted membership for Urban Sports Club or Wellhub.
• Office dogs: Our office dogs contribute to a relaxed work atmosphere and are always happy to receive some extra cuddles.
• Sustainability: We love second‑hand and incorporate our sustainable business idea into the office routine with simple methods like using eco‑friendly supplies, double‑sided printing, energy‑saving modes on devices, waste separation, etc. In doing so, we take responsibility and integrate sustainability into all our activities.
• Team events: Having fun at work and celebrating our successes together are core to our values. That’s why we regularly come together at various events to connect, get to know each other better, and strengthen our team spirit.
• Company discounts: As a momoxian, you can look forward to a monthly voucher for our the company Fashion online shop, as well as medimops. Additionally, you benefit from numerous company discounts from our partners.