Your expertise is our

expertise

We are the brand for security

Through technical security solutions—ranging from fire and special fire alarm systems to video surveillance systems and intrusion detection systems—we help protect our customers’ lives and property. For our 16 locations throughout Germany, we’re always on the lookout for creative minds who are eager to contribute, share, and expand their expertise. We focus not only on our products but especially on the people behind them. You’ve definitely come to the right place.

For our Achern location in the Black Forest, we’re looking for a Technical Product Specialist who enjoys diving deep into systems, identifying interconnections, and applying their knowledge in practice.

Product Support (m/f/d) Security & Management Systems – Achern

Reference Number:

The following challenges await you

As a product specialist for our central management system, you’ll be the key person when it comes to integrating and further developing our security solutions. You’ll ensure that all our systems work together seamlessly, are always reliable, and are up to date.

Your Responsibilities:

• You will manage and optimize our management systems and ensure that all components work together harmoniously.
• When technical issues arise, you’re our problem-solver: You analyze the situation, identify the root cause, and ensure that our customers are fully protected.
• You’re responsible for providing both technical support and consulting to the sales teams and customers, and you assist with the implementation of new systems.
• As the link between engineering and sales, you’ll actively collaborate with our departments to find the best solutions for our customers.

What’s important to us

• A completed vocational training program in electrical engineering or IT.
• You have the ability to understand complex systems and work in a solution-oriented manner.
• You can explain technical concepts clearly and have strong communication skills—both within the team and when interacting directly with customers.
• You enjoy working primarily in the office and are willing to support our colleagues or customers on-site when needed.
• Excellent German language skills and, ideally, good English skills round out your profile.

Here’s what you can look forward to

• A diverse and challenging role with responsibility
• A secure job in a successful and constantly growing company
• Flat hierarchies and short decision-making paths
• An intensive onboarding program, extensive training opportunities, as well as support and encouragement for your individual development
• Flexible work schedules through flex time and the option to work remotely
• Free beverages (water, coffee)
• Hansefit membership
• Various employee discounts and bike leasing
• Contributions to capital-forming benefits and company pension plans
• Bonuses for long-term service
• Great team and company parties
• Health promotion programs and fitness classes as part of our workplace health management program.
• The security of working for a company that is part of the Securitas Group Switzerland.

Would you like to help us make the future safer, but this opportunity doesn’t match your profile? Visit to find other job openings or submit a speculative application!

Are you ready for the most exciting challenge at the leading security brand? Then we look forward to receiving your detailed application (resume and (employer) references), including the reference number listed in the title, via our online application portal.

Haven’t found the right position for you yet? Then feel free to submit a speculative application!

Securiton GmbH • Alarm and Security Systems
Headquarters • Von-Drais-Straße 33 • 77855 Achern
Tel. -0 •

A company of the Securitas Group Switzerland