Program Manager - Community Services

THE COUNTY OF EL DORADO

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

Description

HEALTH AND HUMAN SERVICES AGENCY

The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.

COMMUNITY SERVICES DIVISION

The Health and Human Services Agency’s Community Services Division is responsible for the administration of older adult programs for El Dorado County residents 60 years of age and older. These services include: Senior Nutrition, Senior Shuttle, Older Adult Day Services, Long-Term Care Ombudsman, and many more! In addition to the services to seniors, Community Services also administers Veteran Affairs, Animal Services, Public Housing Authority, HEAP & Weatherization programs. The mission is to respectfully serve all persons in a manner that improves the overall quality of life in El Dorado County. Below is a brief overview of the Programs this position may oversee:

Older Adult Services

The Area Agency on Aging (AAA) is responsible for the administration of older adult programs for El Dorado County residents 60 years of age and older. AAA develops and implements the Area Plan for Older Adult Services in El Dorado County.

Veteran Services

El Dorado County Veteran Services assist veterans, their dependents, and survivors in obtaining entitlements from federal, state, and local agencies administering veterans programs.

Home Energy Assistance

The Home Energy Assistance Program (HEAP) helps income‑eligible households pay their energy bill or heating fuel provider. Eligible homeowners or renters may qualify to have a specific payment amount credited to their electric utility account or receive financial assistance in obtaining firewood, propane, pellets, or heating oil. In addition to the credit on their utility bill, eligible households will receive valuable information about energy conservation and practical tips on how to save money on energy costs.

Weatherization

The Weatherization Program provides free energy efficiency measures to income‑eligible households at no cost to the residents. On an average most households that receive Weatherization Services will reduce heating bills by 35% and may lower your overall energy bills by about $400 a year.

THE OPPORTUNITY

The County of El Dorado Health and Human Services Agency (HHSA) Community Services Division provides a range of programs to assist persons in attaining or maintaining their self‑sufficiency, independence, safety and/or well‑being including Veteran Services, Older Adult Services, and Home Energy Assistance/Weatherization and Community Corrections Collaborative programs.

The Selected Candidate Will Have The Opportunity To

• Develop and/or manage and administer assigned program(s) and/or unit(s).
• Select, train, evaluate, and discipline subordinate staff.
• Serve as a resource for interpretation of federal and state laws affecting the assigned program(s).
• Assist in the development of policy and procedure; review and assure proper procedures are in place and followed.
• Perform analysis and prepare detailed written reports of findings pertaining to the quality and efficiency of services provided within the assigned program(s).
• Maintain current awareness of changes in laws and regulations pertaining to assigned program(s) and keep subordinate staff informed.
• Provide professional and technical consultation on complex program matters.
• Participate in the development and assist with provision of in‑service training and staff development programs.
• Assist in preparation of budget information related to assigned program(s).
• Represent the department at community organizations, public gatherings, and meetings.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations as they relate to the area of assignment.

For a full description of duties and responsibilities please review the job description here.

THE IDEAL CANDIDATE

The ideal candidate for the Community Services Program Manager will bring a strong background in human services, staff supervision and a proven ability to manage complex programs that support diverse vulnerable populations. The candidate is able to demonstrate skill in budgeting, grant management, data‑driven decision‑making and evaluating program outcomes to ensure services remain effective, compliant and aligned with community priorities.

Minimum Qualifications

Human Resources will assess your application to determine if you are minimally qualified using the following minimum qualifications:

Education And Experience

Any combination of the required training and experience that would provide the required knowledge, skills, and abilities is qualifying.

Equivalent to a bachelor's degree from an accredited four‑year college or university with major coursework in public administration, business administration, or a field related to the program(s) to which assigned.

AND

Two (2) years of experience providing professional level administrative, financial and management analytical support, or professional level experience in the technical area of community services programs.

Licenses And Certifications

• Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.

We Are Currently Recruiting For The Following

• One (1) full‑time vacancy in the Health and Human Services Agency - Community Services, located in Placerville, CA.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

• E-Verify Notice of Participation
• Right to Work

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For Your Health And Well‑Being

• Medical
• Dental
• Vision
• Flexible Spending Accounts - FSA & HSA
• Employee Assistance Program (EAP)
• Basic Life Insurance
• Long Term Disability (LTD)
• County sponsored Wellness program
• Discounts on gym memberships

For Your Financial Future

• CalPERS Retirement
• Deferred Compensation (457) Plans
• Optional Life Insurance

For Your Work/Life Balance

• Paid Holidays
• Floating Holidays
• Vacation and sick leave accruals
• Management and Bereavement leave

Below is a comprehensive benefit summary based on full‑time, regular employment for the bargaining unit to which this classification is assigned. Revised 7/2025, valid until modified by successor MOU or negotiated agreement.