Program Manager, Rater & API Strategy

Stellenbeschreibung:

Own the roadmap and drive execution for launching products, states, and brands on comparative rater platforms
Serve as primary point of contact for rater and direct-agency integration issues, escalations, and migration requests
Own the strategy and roadmap for migrating raters and agencies from point-to-point connections to the Gateway API
Translate launch and migration roadmaps into scoped, sequenced engineering work with Product and Engineering
Align launch and migration timing with Distribution leaders and coordinate external partner communications
Maintain proactive relationships with rater partners and directly integrated agencies
Serve as the technical face of the team on National Partner calls and present to agents
Define and track KPIs including time-to-live, migration velocity, uptime, quote volume, conversion, discount capture, rate leakage, and escalation resolution time
Maintain project plans, timelines, and communications for integrations, performance, and risks/issues
Audit partner data structures and submissions to identify mapping issues that suppress discounts or produce worse rates
Partner with Product and Underwriting to reflect rating-rule, discount, and eligibility changes across integrations
Build monitoring and reporting to identify data-quality or mapping issues affecting rate competitiveness
Establish governance and onboarding standards for future Gateway API connections
Identify strategic opportunities, competitive gaps, and growth opportunities in the rater and direct-agency network

Requirements

7+ years of experience in program management, integration program management, or partner/vendor program management
Experience spanning technical and business stakeholder groups
Direct experience with comparative rater platforms such as EZLynx, PL Rater, TurboRater/ITC, Bolt, or similar
Experience launching new products, states, or carriers/brands on comparative rater platforms
Experience with agency connectivity, API gateway, or system migration programs
Experience migrating point-to-point or system-specific integrations to a centralized API or gateway model
Experience serving as the primary point of contact for external technical escalations
Working knowledge of REST, SOAP, and gateway/proxy architectures
Strong program governance skills, including roadmapping, dependency management, KPI definition, and cross-team risk escalation
Ability to build prioritization frameworks and communicate tradeoffs clearly to executive stakeholders
Insurance industry experience required, including P&C, agency distribution, comparative rating, or carrier integrations
Excellent written and verbal communication skills
Comfort presenting recommendations to senior leadership and negotiating with agents, rater partners, and agency partners
Ability to partner with engineers to investigate submitted data and rating logic
Experience partnering with Sales or Business Development teams on scoping, feasibility, and technical credibility
Must be eligible to work in the United States; Porch Group does not consider remote applicants from Alaska, Delaware, Hawaii, Mississippi, Nebraska, Montana, New Hampshire, West Virginia, or the District of Columbia

Core Competencies

Demonstrates expertise in program management and integration strategies, particularly in migrating systems to centralized API models. Proven ability to manage stakeholder communications, define KPIs, and maintain strong relationships within the insurance industry.