QM Intern - Quality Management System/AZAV(Unpaid)

About AET and This Internship

As an innovative Edtech aviation startup, we are AZAV-certified and continuously develop new digital learning products and training services for commercial pilots worldwide. Founded by active commercial pilots, we operate at the intersection of aviation, education and modern technology. To strengthen our team at our location in Digichurch Aachen, we are looking for a motivated intern who will support the further development, digitalisation and AI-driven automation of our Quality Management System (QMS) in accordance with AZAV requirements.

We Offer You

• Insight into a fully AZAV-certified Quality Management System in an aviation training environment
• Active participation in the digitalisation and AI-supported automation of our QM processes – one of our core service offerings
• Hands‑on experience using current AI tools (ChatGPT, Gemini, Claude, Microsoft Copilot) in a real business and QM context
• Working with a great team of experienced aviation & AI experts and learning a lot along the way
• Hybrid working with flexible working hours
• AI first – we work with current tools to do our work smart
• Workplace in the Digichurch Aachen – the startup location in Aachen
• Up to 3 months of non‑remunerated internship followed by a certificate and with the option to continue working as a freelancer / student worker / mini‑jobber
• Learn how to use new programs and applications directly from practice

Minimum Requirements

• Ongoing or completed studies in Business Administration, Economics, Quality Management, Industrial Engineering or a comparable field
• Structured, careful and reliable way of working
• High motivation, attention to detail and ability to work independently
• MS Office knowledge of Word, Excel and PowerPoint
• Good internet connectionGood spelling in German and English

Desirable

• Ideally you live in Aachen or the surrounding area
• First knowledge of QM systems, AZAV, ISO 9001 or comparable standards
• Confident use of AI tools such as ChatGPT, Gemini, Claude or Microsoft Copilot – especially in the context of process automation and documentation
• Microsoft Office 365 knowledge (Teams, SharePoint, Loop, Planner, OneNote, ...)
• Interest in aviation, pilot training and EdTech
• Experience with document management, version control or workflow automation (e.g. Power Automate)
• Basic programming or scripting skills (Python, JavaScript) – a plus, not a must

Your Tasks

• Maintenance and further development of our QM manual and process documentation (versioning, revision levels, approvals)
• Preparation and follow‑up of internal audits (audit checklists, protocols, tracking of corrective actions)
• Maintenance of AZAV‑related documentation (TQ-/measure records, statistics and proof files)
• Support in the creation and rollout of new AZAV training measures (Maßenanlage and approval files)
• Digitalisation and AI‑supported automation of QM processes – e.g. automated document review, AI‑assisted audit preparation, intelligent search across QM records
• Co‑design of AI prompts, workflows and small automations (Microsoft Copilot, Power Automate, custom GPTs) to make our QMS faster and smarter
• Support in keeping training‑ and trainer records up to date