Quality & Compliance Administrator – PMO

Responsibilities

• Maintain and improve the QMS.
• Manage controlled documents, policies, procedures, templates, and SOPs.
• Coordinate document reviews, version control, approvals, and updates.
• Track corrective and preventive actions (CAPA).
• Support PMO governance and process standardization.
• Support CMMI, CMMC, ISO 9001, ISO 20000, ISO 27001, and customer‑required frameworks.
• Maintain evidence repositories and compliance documentation.
• Coordinate evidence collection and audit readiness.
• Track remediation actions and gap assessments.
• Monitor contract deliverables and reporting requirements.
• Maintain compliance calendars and milestones.
• Support startup, transition, and closeout activities.
• Review contract requirements for operational impacts.
• Track SLA, KPI, and Quality Control Plan compliance.
• Plan and coordinate internal audits.
• Support external certification audits.
• Track findings through closure.
• Prepare audit reports and executive summaries.
• Review project documentation for quality and completeness.
• Support governance reviews and project health assessments.
• Maintain PMO templates and standards.
• Capture lessons learned and improvement opportunities.
• Develop dashboards for compliance, audits, certifications, contract performance, and PMO maturity.
• Provide monthly executive reporting.
• Maintain centralized compliance repositories.
• Support document retention requirements.
• Keep templates and policies current.

Requirements

• 3–7 years of experience in PMO, Quality, Compliance, or Program Management.
• Experience supporting government contracts.
• Strong organization, documentation, and communication skills.
• Experience coordinating audits or compliance activities.

Preferred Qualifications

• Experience with ISO, CMMI, CMMC, NIST 800‑171, NIST 800‑53.
• Experience with Jira, Confluence, Microsoft 365, SharePoint, Power BI, or Smartsheet.
• Highly organized, detail‑oriented, collaborative, self‑motivated, process‑focused, and committed to continuous improvement.

Core Competencies

Demonstrates expertise in Quality Management Systems (QMS), compliance frameworks, and audit coordination, with a strong focus on process standardization and continuous improvement. Proficient in managing documentation, tracking compliance metrics, and supporting governance activities in alignment with industry standards.