Quality Manager (m/f/d)

Why should you join?

DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.

Your Responsibilities

As our Quality Manager (m/f/d), you will play a key role in fostering a culture of quality, continuous improvement, and operational excellence across the organization. By collaborating with stakeholders across multiple functions, you will help ensure that quality remains an integral part of how we work, innovate, and grow.
Your responsibilities will include:

• You maintain and continuously improve our Quality Management System (QMS) in line with ISO 9001 requirements, ensuring policies, processes, and documentation remain effective and up to date.
• You plan and conduct internal audits and support external certification audits from preparation through follow-up activities.
• You drive the digitalization and automation of quality management processes, leveraging modern business applications and quality management tools.
• You serve as a trusted point of contact for quality-related topics and collaborate with auditors, customers, regulators, and internal stakeholders.
• You develop and deliver training and awareness initiatives that strengthen a quality-focused mindset across the organization.
• You monitor quality metrics, investigate non-conformities, and support the implementation of corrective and preventive actions (CAPA).
• You partner closely with Corporate IT, Business Systems, and Process Automation teams to embed quality requirements into business and IT processes.
• You prepare management reports, communicate key insights, and identify opportunities for continuous improvement.

What you need to succeed

• You have a degree in Quality Management, Engineering, Information Technology, Business Administration, or a related field.
• You bring several years of experience in quality management, quality assurance, or a similar role, ideally within an ISO 9001-certified environment.
• You have hands-on experience with quality management systems, internal audits, and supporting external certification audits.
• You are comfortable working with software systems and enjoy driving the digitalization and optimization of processes and tools.
• You approach challenges with a structured, analytical mindset and a strong focus on sustainable solutions.
• You communicate confidently with stakeholders at all levels and build productive relationships across teams.
• You are well organized, able to manage multiple priorities, and thrive in a collaborative, cross-functional environment.
• You are fluent in English, both written and spoken.
• Professional certifications such as Certified Quality Manager and/or ISO 9001 Auditor certifications are a plus.

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them.
As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours: You work hybrid - on the road or in our modern office - and you have the flexibility to arrange your own working hours.
• Individual support: After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
• Well-earned rest: 35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
• Mental health support: With our employee assistance program you have free and confidential access to resources and support for your well-being and stress management at any time.
• Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
• Free Tuesday Lunch: Every Tuesday, enjoy a complimentary and varied lunch.
• Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
• Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
• Sustainability and social commitment: